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携程QA ALL(MJ036440)

社招全职国际业务支持地点:上海状态:招聘

工作描述


  Core ResponsibilitiesMaintain and optimize the department’s quality management system and service quality standards, continuously enhancing customer satisfaction.Lead and implement quality improvement initiatives to identify and resolve issues across service, product, procedure, and supply chain domains from the customer’s perspective.Analyze quality-related data and feedback from various channels to uncover pain points and improvem…
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包括英文材料
SQL+
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