美图桌面运维工程师（深圳）

工作描述

任职要求
具备强烈的服务意识与责任心，善于倾听员工需求，拥有良好的沟通协调能力与抗压能力；
精通Windows、MacOS桌面系统运维，熟练处理桌面硬件、办公外设常见故障，能够独立完成终端软件部署与问题排查；
拥有腾讯会议、飞书会议等主流会议系统运维经验，熟悉音视频会议设备调试与故障处理；
熟悉TCP/IP网络基础原理，具备办公有线/无线网络、弱电系统的日常运维与排障经验；了解华为、H3C等主流厂商接入交换机、无线AP的基础配置与故障排查，有机房运维经验者优先；
掌握Windows Server、Linux主流发行版的基础运维操作，能独立完成系统基础配置、日志排查与常见故障处理；
了解Zabbix、Prometheus、Grafana等主流运维监控工具的基本使用，能够独立完成日常巡检、告警响应处理与基础监控配置调整；
具备较强的学习能力与执行力，工作踏实严谨，拥有良好的团队合作精神；
5年以上 IT 基础运维相关经验，有互联网大厂、大型集团IT一线服务经验，兼具基础网络/服务器系统运维经验者优先。
Desktop Support Engineer (Shenzhen)
Responsibilities
Responsible for daily meeting technical support, IT support for offline events, and regular inspections of office areas to ensure a stable and orderly office environment.
Responsible for the full lifecycle management of IT assets, covering the entire process of procurement acceptance, inventory registration, deployment and issuance, internal transfers, regular asset counts, and disposal. Maintain the asset management system ledger to ensure data accuracy and consistency between records and physical assets.
Responsible for troubleshooting, hardware repair, system configuration, and software deployment for desktop terminals (Windows/MacOS systems) and office peripherals (printers, scanners, time clocks, etc.). Respond promptly to employee service requests, regularly produce IT operation guides, and conduct technical training for employees.
Responsible for basic office network operations and maintenance, supporting routine inspections, troubleshooting, and terminal access configuration for access switches, wireless APs, AC controllers, and other equipment from mainstream vendors such as Huawei and H3C. Assist in promoting office network optimization, port expansion, and architecture adjustments to ensure the stability and availability of wired/wireless office networks.
Responsible for basic operations and maintenance of mainstream server operating systems (Windows Server, Linux/CentOS/Ubuntu)…