
美图Marketing Manager (Contractor Role)
任职要求
We are looking for a sharp, adaptable, and culturally-savvy Marketer to spearhead the Go-To-Market (GTM) strategy and user growth for our brand-new product in Brazil. In this role, you won’t just be managing campaigns—you’ll be the cultural bridge and growth engine, tailoring our brand voice to resonate deeply with Brazilian users. If you live and breathe social trends, get genuinely excited about AI and visual tech, and know how to turn consumer insights into viral growth, we want you on our team.
What You’ll Do
Drive Brazil GTM & Growth: Own the end-to-end launch and growth strategy for our new product in the Brazilian market, scaling user acquisition for Consumer or SMB segments.
Fuel Influencer & UGC Engines: Drive influencer campaigns across TikTok, Instagram, and YouTube—from scouting talent and creative outreach to hands-on relationship management.
Create Trend-Driven Content: Keep a constant pulse on Brazilian internet culture and local trends. Hook target users by translating their real pain points into highly relatable, buzzworthy content.
Scale with Side Accounts: Build and scale a high-volume UGC creator pool and side-account ecosystem to run rapid content testing and find winning formulas.
Optimize for Real Impact: Move past vanity metrics—constantly track and optimize campaign performance with a sharp focus on impressions, CPM, conversion, and ROI.
Cross-Functional Synergy: Turn winning organic content into high-performing paid ads by collaborating closely with UA, creative, and prod…工作职责
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1. The KA Account Manager position is a fundamental component of the merchant service team, serving a portfolio of large and strategically important merchants and partners in each market. 2. The role provides account management support in two capacities: as the primary contact for an assigned portfolio of large merchants and partners, as one of key members of a cross functional account team that includes Business Development, Marketing, Technical Support, Risk Management, AML, Legal, Customer Funds and Finance whose focus is to retain, manage and grow key account relationships. 3.The KA Account Manager is the lead point of contact for all service aspects of the merchant processing relationship during the contract life, ensuring a smooth transition from onboarding through to the activity phase. 4.The position is the focal point for information and communication with the merchants and partners on critical operational issues including onboarding, configuration, finance, risk and compliance management. Specific Duties: - Maintain a specific number of accounts as required, deliver quality merchant support service to the account portfolio, meet specific customer satisfaction requirements while continuously driving the healthiness of the account portfolio; - Provide accurate solutions to merchants regarding products, processes and compliance requirements; - Be available to answer all email, phone inquiries from your account base, and provide one-stop solution to address their needs, including difficult contacts and complaints; - Make outbound contacts to merchants whenever there are outstanding issues in the account, and give merchants proper guidance to improve the process; - Provide feedback to related teams on customers’ voice timely and proactively work on the solutions;Summarize the trend based on merchants’ voices; identify the valuable feedback and urgent issues to escalate to higher leadership team; - Work closely with related teams or counterparts to resolve merchants’ issue and follow up with responsible parties until they are resolved; - Regularly update customer relationship management database; - Insights study and analysis for each market to address challenges and opportunities.
Roles & Responsibilities: 1. The KA Account Manager position is a fundamental component of the merchant service team, serving a portfolio of large and strategically important merchants and partners in each market (Mainly focusing on Greater China region). 2. The role provides account management support in two capacities: as the primary contact for an assigned portfolio of large merchants and partners, as one of key members of a cross functional account team that includes Business Development, Marketing, Technical Support, Risk Management, AML, Legal, Customer Funds and Finance whose focus is to retain, manage and grow key account relationships. 3.The KA Account Manager is the lead point of contact for all service aspects of the merchant processing relationship during the contract life, ensuring a smooth transition from onboarding through to the activity phase. 4.The position is the focal point for information and communication with the merchants and partners on critical operational issues including risk and compliance management. Specific Duties: - Maintain a specific number of accounts as required, deliver quality merchant support service to the account portfolio, meet specific customer satisfaction requirements while continuously driving the healthiness of the account portfolio; - Be available to answer all email, phone, and voice mail inquiries from your account base, and provide one-stop solution to address their needs, including difficult contacts and complaints; - Provide accurate solutions and proper education to merchants regarding products, processes and compliance requirements; - Work closely with related teams or counterparts to resolve merchants’ issue and follow up with responsible parties until they are resolved; - Make outbound contacts to merchants whenever there are outstanding issues in the account, and give merchants proper guidance to improve the process and conduct authenticity investigation based on regulation requirement; - Provide feedback to related teams on customers’ voice timely and proactively work on the solutions; - Summarize the trend based on merchants’ voices; identify the valuable feedback and urgent issues to escalate to higher leadership team; - Keep monthly contact with merchants and maintain business relationships; - Regularly update customer relationship management database; - Insights study and analysis for each market to address challenges and opportunities.