微软Senior Technical Support Engineer
任职要求
Required Qualifications:• Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language QualificationMandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking. For Azure VM & AKS (at least one of the following domains): General Skills• 2+ years of technical experience in a support, DevOps, or systems administration role.• Excellent problem-solving skills, with a demonstrated ability to use various data collection tools and methodologies to analyze problems, determine root cause, and develop effective solutions for customers.Core Platform: Azure, Virtualization & Server OS • Microsoft Azure Platform:• In-depth knowledge of Microsoft Azure architecture and its core components (Fabric, Compute, Storage).• Proven experience troubleshooting Azure Virtual Machines, including deployment failures, performance degradation, connectivity issues, and OS-level problems.• Familiarity with Azure Platform services that interact with VMs and AKS. • Server Operating Systems (Linux/Windows):• Mastery in supporting and troubleshooting Linux (Redhat/Ubuntu, etc.), including deep knowledge of the boot process, filesystems, and network device/protocol configuration.• Strong experience supporting and maintaining Windows Server environments is a significant plus.• Familiarity with core OS services such as SSH, FTP, NFS, DNS, DHCP, Samba, and LDAP.• Understanding of OS Internals concepts and security principles. • Virtualization:• Solid understanding of virtualization concepts.• Hands-on experience with VMware vSphere or Microsoft Hyper-V Manager is highly valuable for understanding hybrid scenarios and replicating customer environments.Containerization: Kubernetes (AKS) • Kubernetes & Container Fundamentals:• Deep understanding of Kubernetes (K8s) architecture, including the interaction principles of control plane components (API Server, etcd, Scheduler, Controller Manager) and worker node components (Kubelet, Kube-proxy).• Proficient in Kubernetes troubleshooting methods, with the ability to use kubectl commands (e.g., describe, logs, exec) for in-depth analysis of clusters and applications.• A solid understanding of container technology (Docker). • Azure Kubernetes Service (AKS):• Specific experience troubleshooting Azure Kubernetes Service (AKS) clusters, including node health (NotReady status), pod lifecycle issues (e.g., CrashLoopBackOff, Pending), and cluster upgrades. • Scripting & Automation:• Proficiency in at least one shell environment (BASH, sh, tcsh, ksh).• Experience using scripting languages (PERL, Python, Ruby, PhP) and tools (Jenkins) to analyze logs or automate diagnostic tasks. For Azure Data & AI (at least one of the following domains):• Hands-on experience with Databricks and Azure Data Factory (ADF) is highly preferred. Solid understanding of modern data processing frameworks and cloud-based data solutions. Familiarity with Hadoop, Spark, HBase, Kafka, or similar Big Data technologies is a plus.• Relational Database Management Systems like SQL Server, MySQL, PostgreSQL, etc.• Microsoft Business Intelligence product like Power BI, Analysis Service, etc.• Otherso Expertise in Java, C#, Python is a big plus.o MongoDB, Data warehouse, ETL is a big plus. o Knowledge of Microsoft Azure architecture and its components is a big plus. For SCIM (at least one of the following domains): - Knowledge of at least one of the following domains: Active Directory and, or Azure Active Directory Administration, Intune or security & compliance related. - Operation system: Windows Server, Wind…
工作职责
• Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.• Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.• Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. • Respond to and resolve critical customer issues as part of a 24x7 on-call rotation.
About Ant International With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. We are seeking for Senior and Junior SRE Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business. 1. Collaborate with global teams to complete the daily ops and alarm handling. 2. Identify and implement solutions on stability, scalability and security of business infrastructure using frameworks and industry best practices. 3. Drive and manage technical and solution architecture discussions between global teams and partners to ensure timely delivery that meet customer needs. 4. Plan and execute roadmap for strategic infrastructure improvement incorporating initiatives that align with the company goals.
TCS(Tencent Cloud-native Suite) is a Cloud-Native Platform for Enterprise Cloud-Native Transformation supports on-premise bare metal or third-party IaaS deployments. Product Solutions Architect (PDSA) is a key pre-sales technical position in Tencent Cloud - TCS product team. Our PDSAs are experienced solution architects with professional knowledge and industry insight and are, ultimately, the pivotal role in supporting the global sales team by providing cloud-native solutions, striving to meet product sales targets, and leading key projects for customer onboarding. Job Responsibilities: ● Acting as a subject matter expert on Tencent Cloud - TCS products (container, microservice, message queue), providing training and enablement to the account and Solution Architect (SA) teams. ● Supporting regional events and marketing programs to promote Tencent TCS solutions to potential customers. ● Delivering optimized solutions and advocating best practices to customers by utilizing the full capabilities of Tencent TCS products. ● Gathering and analyzing customer feedback to enhance product offerings, improve market competitiveness and help build the product roadmap continually. ● Monitoring key industry trends and technological shifts, offering trusted advice to customers for optimizing their IT infrastructure and improving their user experience. ● Expanding the product ecosystem through collaboration with global channels, industrial partners and third-party Independent Software Vendors (ISVs). Creating position papers, and aligning advocacy efforts with Tencent Cloud’s core business policies across multiple departments (business, security, legal, and government affairs). ● Reporting to the Head of the product architect team, this role requires a dynamic, curious, and technology-driven candidate who thrives in challenging environments and can navigate ambiguity with strategic insight.
1.Derive and manage total vehicle requirements based on European legislation (EU/ECE), technical targets, and customer expectations 2.Plan and coordinate the complete vehicle validation and verification throughout the development process (e.g., crash, durability, NVH, safety, performance) 3.Conduct vehicle benchmarking with a focus on Europe: competitor analysis, concept comparison, performance and cost evaluations 4.Align system interfaces, resolve requirement conflicts, and ensure cross-functional integration 5.Prepare and maintain requirement specifications, target sheets, validation roadmaps and maturity reports 6.Support vehicle project milestones, design reviews, and interdisciplinary alignment meetings 7.Contribute to release decisions, target achievement assessments, and technical documentation
XIAOMI’s Automotive Designer will play a crucial role in shaping the future of our vehicle lineup. You will lead design projects, from concept to production, and collaborate with cross-functional teams to bring innovative, aesthetically pleasing, and functional vehicle designs to life. Your expertise and vision will help define the visual identity and user experience of our vehicles. Responsibilities • Design Leadership: - Lead and manage design projects, ensuring alignment with brand identity and project goals. - Develop and present design concepts, sketches, and 3D models to stakeholders. - Provide guidance and mentorship to junior designers and interns. • Concept Development: - Create innovative and forward-thinking design concepts for both interior and exterior vehicle components. - Conduct research and trend analysis to inform design decisions. - Collaborate with the design team to iterate and refine concepts. • Collaboration: - Work closely with engineering, product planning, and marketing teams to ensure design feasibility and integration. - Participate in design reviews and provide constructive feedback. - Engage with suppliers and external partners to source materials and technologies. • Execution: - Develop detailed design specifications and CAD models for production. - Oversee the development of prototypes and mock-ups. - Ensure designs meet functional, aesthetic, and regulatory requirements. • Project Management: - Manage project timelines, ensuring milestones and deliverables are met. - Maintain organized documentation of design processes and decisions. - Communicate project status and progress to leadership and stakeholders.