微软Sr Solution Specialist Manager--AI workforce

Account ManagementDevelops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.Customer EngagementSupports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.Industry KnowledgeIf aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.Sales ExcellenceActively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.  

1) Drive overall market and technical strategy as it relates to AWS Big Data & Analytics services. 2) Execute the strategic business development plan while working with key internal stakeholders (e.g. account teams, channel teams, service teams, support, etc.). 3) Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case. 4) Build and enable the related partner ecosystem for Greater China and fill the business development pipeline by engaging with prospects, partners, and key customers. 5) Help define the market segments, customer base, and industry verticals we target within Greater China and set a strategic business development plan for target markets and ensure it's in line with the strategic direction. 6) Work closely with the customer base to ensure they are successful using AWS web services, making sure they have the technical resources required. 7) Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings. 8) Develop long-term strategic partnerships and handle a high volume of engagements and the fast pace of the cloud computing market 9) Experienced with account management (Enterprise, SMB and startup) and solution selling ability. 10) Relevant technical experience and industry knowledge will be very heplful. BI conversation is very business oriented thus enterprise industry (for example, retail, manufacturing etc..) experience is must have. A day in the life 1) Customer meetings to learn their business needs and pain points. 2) Understand product positioning in the market and in front of competitors. 3) design Go-to-Market strategy of the product and track the results with adjustment during execution. 4) Alignment with front-end teams (BD/SA) to scale the business. 5) collaborate with WW service teams to feedback with findings gained in the field to help product enhancement & iteration. 6) Partner Synergy as either sell to/with/through them.

* Serve as a key member of the Industry value transformation team in helping to drive AWS marketing, sales, and technical strategy for the Healthcare & Life Science industry  * Actively engage with industry alliances and/or goverment department like NMPA to understand, participate and influence AWS friendly policy in public cloud with supporting by government relationship and compliance team. Proactively explore and influence the guidance from government regulators to the related organization’s development priorities, scope the business cases dragged by the priorities for field sales to engage by project by account  * Define main industry use cases, develop assets and solutions, finding strategic partners, assembling cross-functional engagement teams, and driving business and technical relationships with customers to create significant new line of business pipeline  * Support and enable the AWS enterprise BD teams to more effectively drive their day-to-day interactions with key prospect. And Work closely with AWS Solutions Architects, AWS Partners and AWS Professional Services teams to develop and promote solutions for target use cases. And you will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid enterprise adoption while addressing issues, concerns, and requests from the field.  * Develop industry-specific messaging and collateral materials that effectively communicate the business value that AWS could bring to customers, and engage with marketing team to improve AWS Brand awareness in the industry.  * Understand the unique business & technical requirements of healthcare & life science customers and work closely with the global HCLS teams and Pan-Amazon to guide the direction of our service offerings, and localize solution packages and sales tools.  * Understand and exploit the use of Salesforce.com and other internal Amazon systems for campaign tracking and pipeline management.

* Serve as a key member of the Industry value transformation team in helping to drive AWS marketing, sales, and technical strategy for the Healthcare & Life Science industry Actively engage with industry alliances and/or goverment department like NMPA to understand, participate and influence AWS friendly policy in public cloud with supporting by government relationship and compliance team. Proactively explore and influence the guidance from government regulators to the related organization’s development priorities, scope the business cases dragged by the priorities for field sales to engage by project by account  * Define main industry use cases, develop assets and solutions, finding strategic partners, assembling cross-functional engagement teams, and driving business and technical relationships with customers to create significant new line of business pipeline  * Support and enable the AWS enterprise BD teams to more effectively drive their day-to-day interactions with key prospect. And Work closely with AWS Solutions Architects, AWS Partners and AWS Professional Services teams to develop and promote solutions for target use cases. And you will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid enterprise adoption while addressing issues, concerns, and requests from the field.  * Develop industry-specific messaging and collateral materials that effectively communicate the business value that AWS could bring to customers, and engage with marketing team to improve AWS Brand awareness in the industry.  * Understand the unique business & technical requirements of healthcare & life science customers and work closely with the global HCLS teams and Pan-Amazon to guide the direction of our service offerings, and localize solution packages and sales tools. Understand and exploit the use of Salesforce.com and other internal Amazon systems for campaign tracking and pipeline management.