苹果Software Engineer, Cloud Services Engineering

You will partner with developers, system and site reliability engineers and customers to understand their challenges, work through their issues and provide solutions that can be embraced widely. The ideal candidate is someone with a consistent track record, deep technical knowledge and skills in delivering large scale ,distributed complex software solutions deployed on multiple cloud platforms. This is a highly technical, hands-on role that requires a wide and deep experience in leading infrastructure and applications. The successful candidate will design and implement complete product demonstrating expertise in entire software development lifecycle. Building and maintaining relationships with diverse sets of customers that use the platform will be critical to ensure the business units are successful. We are a team of highly skilled and hardworking engineers working on this groundbreaking and constantly evolving space.

As a Software Engineer in the Windows 365 team, you will get an amazing opportunity to extend your knowledge of several important Microsoft products and technical areas including Windows, Office and our cloud based management suite, and drive product improvements into Microsoft 365.In this role, you will be part of a team of talented and motivated engineers that will behave more like a startup team. You will do what is necessary with your peers to plan, design, implement and deliver the feature requirements with high quality.

• Learn to review and break down work items into tasks with stakeholder collaboration, provide estimations, and escalate delays, while also supporting feature deployments to customers, considering user and service impacts, and adhering to best deployment practices for safety.  • Collaborate with key stakeholders to define feature requirements, integrate feedback to enhance design, and establish feedback loops for continuous improvement based on customer metrics.  • Learn and apply coding standards and best practices through code reviews, developing maintainable and extensible code with guidance. Utilize debugging tools to proactively and reactively address issues in product features, ensuring code quality and reliability.  • Support the identification of dependencies and design documentation for product features, learn about system interactions and back-end dependencies, and contribute to architectural processes under guidance. Produce code to test hypotheses for technical solutions and assist with technical validation efforts. Collaborate on quality assurance plans, augment test cases, and integrate automation into testing, while understanding the implications of security and compliance in system architecture.  • Contribute to data analysis and feedback integration for product engineering decisions, acting as a Designated Responsible Individual (DRI) for monitoring and restoring system functionality within Service Level Agreement (SLA) timeframe. Participate in live service operations, and support telemetry data integration for system behavior insights, with a focus on performance, reliability, and safety.  • Develop and apply best practices for reliable code building, understand global and local regulations, customer scaling requirements, and support communication with key partners across Microsoft for user experience enhancement and partner needs.  • Ensure compliance with security, privacy, safety, and accessibility standards, leverage developer tools for code creation and debugging, contribute to automation in production and deployment, and proactively seek knowledge to improve product availability, reliability, efficiency, and performance at scale. 

As a pivotal member of the Copilot Team, you will bring unique perspectives and expertise to the organization, driving innovative features and delivering transformative AI-powered experiences:• This is an IC role, Coding / engineering design time >70%• Manage complex projects from conception to implementation, with a focus on delivering AI-driven user interfaces and performance-optimized web applications.• Coordinate technical delivery through sprints, fostering collaboration throughout the project lifecycle.• Collaborate across geographies and time zones to establish best practices and develop automated processes that mitigate development risks.• Investigate and debug complex performance issues in applications, ensuring optimal user experience and system efficiency.• Design and implement performance testing strategies to proactively address bottlenecks.• Work closely with Product Designers, Product Managers, and Engineers to deliver AI-enhanced products that delight users.• Drive team-wide investments in infrastructure and foundational systems to support long-term technical roadmaps.• Solve technical challenges to deliver outstanding outcomes for customers and the business.