苹果Retail Executive Relations Representative, APAC

工作描述

任职要求
Minimum Qualifications
• English and Mandarin fluency(read, write and speak)
• Excellent verbal and written communication skills
• 3+ years customer-facing experience in a customer service role or technology retail store environment
• Consistently meets or exceeds customer satisfaction goals
• Experience de-escalating sensitive customer issues by phone or in person
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Actively seeks out opportunities to champ…