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苹果Digital Experience Manager

社招全职Corporate Functions地点:上海状态:招聘

任职要求


Minimum Qualifications
• 12+years demonstrated experience defining and developing consumer facing digital shopping journeys, or e-commerce experience for a premium global brand
• Team management experience with proven leadership capabilities
• Deep knowledge of regional retail industry trends, marketplaces and social platforms including AliPay, WeChat, Tmall, Douyin etc.
• Demonstrates Apple’s values of inclusion and diversity.
Fluent in both English and Chinese (Mandarin).

Preferred Qualifications
• BA/BS in related field …
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工作职责


• Lead and coach a team of high performing Digital Experience Strategists
• Defines how customers navigate, learn, shop, configure, and purchase products across our marketplace and social platforms.
• Collaborates with key cross functional teams within the region to integrate business priorities and strategies into the shopping experience.
• Establishes a baseline performance standard for platforms.
• Clearly understands the business and shopper engagement from a customer journey and experience perspective, reports out regularly on performance and identifies actionable insights.
• Author and present detailed strategic briefs and presentations to inform cross functional partners of business priorities, experience opportunities, and Conduct research on market & competitor trends and analyze consumer behavior and internal performance to drive optimization, expansion, and business case development.
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