亚马逊Operations Specialist, GXD Ops, Global Logistics
任职要求
基本任职资格
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English
- Experienced in skillful communication across all levels and functions, e.g., senior management team, peers, suppliers, vendors, and clients
- Excellent problem-solving, task prioritization, follow-up, and quick learning skills
- Strong analytical skills with the ability to effectively analyze and interpret information, and solve problems efficiently, including reviewing alternatives to determine advantages and associated risks
- Proficient in Excel and other data analysis tools, including advanced knowledge of formulas and pivot tables
优先任职资格
- Experience in vendor (3PL) management
- Experience in freight fo…工作职责
At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is driving business growth through its strong global supply chain capabilities. With expanding cross-border business and team growth, we are seeking a Node Operations Specialist to help manage global cross-border operation nodes originating in China and other regions, a key initiative in our global supply chain network. This role is within the Global Logistics organization. We are looking for talent with experience and knowledge in the cross-border logistics industry, proven ability to manage and drive warehouse service partners to achieve or exceed goals and expectations, strong analytical capabilities, exceptional communication, and project management skills. The ideal candidate should have a can-do attitude and ability to solve problems independently while dealing with ambiguity, obstacles, and time constraints. Safety, quality, customer experience, and productivity/efficiency will be key focus areas. As a Node Operations Specialist, you will be responsible for supporting operations management at origin (China and other regions) including: 1) Managing warehouse service provider (3PL) performance through pre-defined mechanisms to track and investigate exceptions, implement solid actions, and standardize processes to ensure sustainable, data-driven results. 2) Collecting and preparing data and reports, including KPIs and other in-process indicators, providing full visibility to the team. 3) Designing and establishing efficiency reporting mechanisms continuously based on business needs and driving data quality. 4) Conducting data deep dives and driving continuous improvement with support from the operations manager to enhance overall supply chain efficiency. 5) Collaborating with the business intelligence team on QuickSight report design and data validation, supporting team data requirements.
• Be a subject matter expert on databases, particularly on Relational Databases, able to discuss with customer on database modelling, migration, performance testing and day to day operations • Have wide ranging experience with open source and commercial databases such as MySQL, PostgreSQL, Oracle & SQL Server…etc • Be familiar with major cloud service providers in using it for deployment of workloads (AWS, Alicloud, GCP, Azure…etc) • Be a technical expert on all aspects of OceanBase (compatibility assessment, deployment, administration, development, migration…etc) • Facilitate introduction, discussion and demonstration of OceanBase’s technology, vision and value proposition either via individual or group sessions with customers • Engage and discover prospects’ pain points, business/technical challenges and identify how OceanBase can add value • Run Proof of Concept projects with customers to validate OceanBase’s capabilities Support post sale OceanBase implementation with OceanBase delivery team • Maintain deep understanding of competitive as well as complementary technologies and how to position OceanBase DB in relation to them • Provide guidance on how to resolve customer-specific technical challenges • Collaborate with Product Management, Engineering, and Marketing to continuously improve OceanBase product and position in the market
1.Partnership Management: Manage and maintain Trip.com’s relationships with OTA partners, Resellers and Metasearches. Optimize distirbution policies and strategy to enhance the sales goal of the company. 2.Business Negotiations: Lead the team handling business negotiations with OTA partners, Resellers and Metasearches including procurement, formulation of operational rules, implementation of cooperation plans, and maintaining customer relationships. Ensure team's KPI & OKR indicators proceed smoothly. 3.Cross-Department Collaboration: Assist the company's finance, product, technology, and service teams in streamlining processes with clients and facilitating communication. Ensure a full-cycle integration in product distribution, operational service system construction, and financial processes. 4.Data Analysis: Conduct in-depth analysis of operational data from partners on a regular basis. Provide accurate data support to the company and clients to help formulate and adjust operational strategies. 5.Performance Tracking and Strategy Adjustment: Monitor and review the effectiveness of partnerships, and adjust cooperation strategies in a timely manner to respond to market changes and customer needs.
Partnership Development: Identify, negotiate, and secure partnerships with MNOs and MVNOs globally. Maintain strong relationships to ensure long-term collaboration and mutual growth. Contract Negotiation: Lead negotiations for partnership agreements, ensuring alignment with company strategy and objectives. Manage the end-to-end process from initial contact to contract signing. Market Expansion: Develop and implement strategies to expand the availability and reach of travel essentials products, driving market share growth in key regions. Product Enhancement: Collaborate with partners to develop and launch new products or services that meet the needs of travelers. Provide market insights to optimize product offerings and enhance customer satisfaction. Cross-functional Collaboration: Work closely with internal departments such as marketing, operations, and customer service to ensure seamless integration and execution of different projects. Performance Monitoring: Regularly review and analyze partner performance metrics. Provide insights and recommendations to improve outcomes and maximize ROI. Market Research: Conduct ongoing research on industry trends, competitor activities, and technological advancements in the telecom sector. Use this information to inform strategy and drive innovation. Reporting: Prepare regular reports on business partnership activities, market trends, and performance metrics for senior management.
1.Quality Screening for New Suppliers in Tours and Ticketing products: Enhance existing supplier qualification standards by developing and implementing criteria to ensure new third-party suppliers in Oceania meet quality excellence. 2.Performance Monitoring: Track and evaluate supplier quality and performance, offering feedback and guidance for improvement. 3.Supplier Mapping: Analyze third-party supplier backgrounds, strengths to identify potential in-depth collaboration opportunities. 4.Issue Resolution: Promptly address and resolve quality-related issues with suppliers, implementing corrective actions to prevent future occurrences. 5.Documentation and Reporting: Maintain detailed records of quality assessments, supplier performance, and corrective actions, providing weekly reports. 6.Continuous Improvement: Identify and apply best practices to enhance supplier quality processes, and collaborate with the product team for system updates if needed. 7.Collaboration: Work closely with internal teams, including Operations and Business Development, to ensure quality control efforts align with overall business objectives.