亚马逊Sr. Logistics Program Manager, Devices Global Logistics

As a Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products and operation processes. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will: •Drive and manage New product initiative or new vendor on boarding process in a fast-paced environment •Demonstrate ability to manage multiple complex projects - work prioritization, planning and task delegation • Own & drive the new program roadmap • Integrate strong and clear analysis and business rationale into sound decision-making •Leading all communications, upward and downward through the organization • Work with cross-functional IT/BI teams to further automate key processes • Work with cross functional teams such as Operations, engineering, business, legal and compliance to create new processes to meet business requirements • Leading supply china related cost savings projects • Follow program development process to provide all Logistics related supports • Align with cross functional teams for timely new product launches into market places • Provide logistics consultant supports • Travel as required

1. Supply chain, transportation, or logistic network management solution experience. 2. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple functions, ensuring successful delivery. 3. Development of the overall program strategy, tactically driving teams in and outside of your function to deliver. 4. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. 5. Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills. 6. Foster collaboration with internal and external partners to optimize resource allocation and project success. 7. Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. 8. Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls. 9. Identify and mitigate risks, preventing them from escalating into major issues. 10. Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives. 11. Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance

1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities.

1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities.