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亚马逊Seller Ops Specialist, GM Field

社招全职Fulfillment Center地点:上海状态:招聘

任职要求


基本任职资格
- Bachelor's degree and 3+ years of international Ocean/Air freight operations experience.
- Fluent in English and Mandarin (written and verbal).
- Proven track record at global or top-tier Chinese freight forwarders.
- Experience in customer service or operations roles in cross-border logistics.
- Deep understanding of international Ocean/Air freight operations.
- Strong ownership mindset and bias for action.

优先任职资格
- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
- Experience with SQL
- Demonstrated experience with data analysis and problem-solving
- Track record of using metrics to drive operational improvements
- Ability to dive deep into data to identify root causes and trends

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工作职责


:
As an Export Operations Specialist, 
 • You'll manage daily export processes in collaboration with Logistics Service Providers and Ocean/Air Carriers, while proactively addressing operational exceptions for seamless origin operations.
 • You'll ensure strict compliance with Chinese Import/Export regulations throughout all operations. 
 • You'll supervise the complete Ocean/Air freight cycle, including origin pickup, export documentation, warehouse operations, customs clearance, and delivery tracking. 
 • You'll Support Amazon sellers as their main point of contact for Ocean/Air shipments, solve complex logistics challenges and handle escalations and recommend optimal shipping solutions based on seller needs and compliance requirements.
 • You'll work with global program and product teams to enable global product and program at origin.
 
 • You'll optimize procedures to improve operational efficiency and service quality.
包括英文材料
SQL+
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