亚马逊Seller Ops Associate

1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA. 2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience. 3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks. 4. Connect with customer with excellent communication skill and identify customers’ needs through daily contact for service development. 5. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality. 6. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features. 7. Taking additional duties assigned by leadership as business related services and operation scope continue to expand. 8. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

1. Seller Acquisition & Recruitment Develop and execute strategies to identify, attract, and onboard high-quality CN sellers to the Amazon Mexico. Build a robust pipeline of prospective sellers through outreach, networking, and partnership initiatives. 2. Seller Launch & Onboarding Support ("Cold Start") Provide dedicated, hands-on support to new sellers during their critical launch phase to ensure a successful "cold start" on the platform. Guide sellers through account setup, catalog creation, and the implementation of best practices for listing, pricing, and fulfillment. 3. Seller Growth & Performance Management Proactively identify and remove blockers (logistical, operational, knowledge-based) that hinder seller growth and performance. Analyze seller metrics and data to provide tailored advice and interventions that accelerate sales velocity and account health. Empower sellers to scale their businesses by educating them on Mexico specific customer preferences, promotional tools, and inventory management. 4. Relationship & Account Management Build and maintain strong, trust-based relationships with a portfolio of Chinese sellers. Act as the primary point of contact and advocate for sellers, ensuring a positive experience with Amazon Mexico.

Amazon is looking for a smart and ambitious Seller Consultant to join its China team. The objective of the Sales Consultant is to deliver new business growth and maximize revenue generation across Amazon's suite of products for merchants. Recruiting and launching sellers on Amazon's global marketplaces. You will analyze traffic and sales data to identify opportunities to help sellers succeed on the marketplaces. Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. Specific Responsibilities include: - Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition. - Identify, recruit and support sellers of various types (SMEs to large retailers) to execute on aggressive growth plans. - Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business. - Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases. - Coordinate and lead project with cross function teams and deliver result with stakeholders

Amazon is looking for a smart and ambitious Seller Consultant to join its China team. The objective of the Sales Consultant is to deliver new business growth and maximize revenue generation across Amazon's suite of products for merchants. Recruiting and launching sellers on Amazon's global marketplaces. You will analyze traffic and sales data to identify opportunities to help sellers succeed on the marketplaces. Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. Specific Responsibilities include: - Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition. - Identify, recruit and support sellers of various types (SMEs to large retailers) to execute on aggressive growth plans. - Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business. - Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases. - Coordinate and lead project with cross function teams and deliver result with stakeholders