亚马逊Sr. Operations Program Manager, Devices Operations & Supply Chain
任职要求
基本任职资格
- Bachelor's Degree in Engineering, Science, or applicable work experience.
- 5+ years of experience in Engineering/Technology, Supply Chain, Product or Program Management, Product Marketing, Business Development.
- Experience with end to end product delivery and New Product Introduction.
- Experience with product feature delivery and tradeoffs.
- Experience overseeing roadmap strategy and definition.
- Experience with data analysis tools.
优先任职资格
- Master (or greater) level of education.
- 7+ years experience in consumer electronics device operations, throughout the product life cycle from concept to end-of-life.
- Experience working in various geographic locations.
- Published articles, authored or co-authored journal or similar documentation.
- Excellent Executive communication skills.
- Experience with Hardware/Software integration.
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- Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations. - Develop manufacturing and supply chain strategies to meet product requirements. - Support product concept development as Operations lead. - Execute development builds by overseeing technical issue resolution and production schedule. - Regular written and verbal communication to Leadership. - Coordinate information flow across teams in support of manufacturing/operations. - Drive alignment of processes and initiatives throughout Device Operations organization. - Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule. - Bring in and incorporate industry best practices into the Product Operations group. - Travel as required to accomplish business needs.
As a Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products and operation processes. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will: •Drive and manage New product initiative or new vendor on boarding process in a fast-paced environment •Demonstrate ability to manage multiple complex projects - work prioritization, planning and task delegation • Own & drive the new program roadmap • Integrate strong and clear analysis and business rationale into sound decision-making •Leading all communications, upward and downward through the organization • Work with cross-functional IT/BI teams to further automate key processes • Work with cross functional teams such as Operations, engineering, business, legal and compliance to create new processes to meet business requirements • Leading supply china related cost savings projects • Follow program development process to provide all Logistics related supports • Align with cross functional teams for timely new product launches into market places • Provide logistics consultant supports • Travel as required
Serve as the key business partner working directly with service business partners and internal stakeholders (primarily infrastructure, physical security and operations teams). Interact with engineers, technicians, project managers, and Sr. Leaders to develop your programs. Drive process change and improvement across multiple business and program teams. Report ad hoc, weekly, and monthly program and operating metrics. Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. Manage security system integration vendor contracts to deliver projects. Communicate the status of programs with customers, stakeholders and conduct program reviews. A day in the life You will be involved in the security design process across many AWS sites. Preparing a build of materials to secure funding for your projects. You will plan in advance to meet critical milestones that if missed will impact other functions of the wider project. You will execute and monitor the risks of your project closely as you work towards the handover to the operations teams. Keeping accurate records are all part of the role and form the final phase of the project.
1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities.
1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities.