亚马逊Manager, Global Partner Manager, Amazon Ads, Large Client Sales, Ads

As an Advertising Account Manager, you will help define your role working to identify controllable inputs which enable product teams to drive revenue and deliver an amazing customer experience. You will work closely with Korea-based advertisers who sell & advertise their products on Amazon global websites and have direct responsibility for achieving business goals for Amazon and the advertisers. Your day to day activities may change constantly as our business grows and you can expect to propose to create and establish programs that impact thousands of advertisers and build business cases to drive feature development with product and engineering teams. You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.

We are looking for a results-driven individual with retail experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces; meanwhile deliver first-class level of services to customer satisfaction. The Account Manager will have experience building relationships with internal and external stakeholders, and the ability to deliver results. Provide primary post-sales general and/or technical support to third-party sellers. Manage relationships with key accounts and develop strategies to maximize these relationships. Responsible for monitoring and maintaining performance, and working with clients to improve performance. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact revenue generation. Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives. Roles & Responsibilities: Planning/Analysis: • Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization and feature adoption etc. • Conduct deep dive analysis on Seller business performance, define the opportunities and create actionable plans to achieve seller development goals (Input/Output) within the portfolio of accounts • Analyze category trends and summarize account management best practices and SOPs into the business development framework • Collect and feedback the Voice of the Seller as to input into product development and process optimization to continuously improve efficiency • Collaborate with PM team or manage projects/programs as primary owner to drive product/feature/service content innovations to further improve SP business and SP satisfaction Leadership: • Become a thought leader in defining success criteria and understand business needs of large Sellers in an ever-changing business environment. • Manage all aspects of the client relationship for highest standard of seller experience.

Responsibilities include, but are not limited to: 1) Build a high-performance team, raise the bar on talent acquisition, performance measurement, and career growth. o Attract, hire and retain top sales support talents and brand marketing media solution support experts to form a best-in-class digital advertising organization. o Provide exceptional mentoring and coaching to develop your direct reports and the broader Ads team. o Elevate the team's skill sets and continuously build a deep bench of talent across the vertical. o Define clear, measurable input metrics and tactical action plans to drive staff performance. o Serve as the main point of contact for key brand marketing, digital media, and marketing executives in China. o Lead the CN team to support in promoting advertising solution for advertisers and customers. 2) As supporting owner of the business, owns client segmentation, go-to-market, resource planning, and deliver eventual business results. o Determine short- and long-term coverage plans per property, vertical, account, territory, and AE. o Develop a comprehensive account and agency coverage strategy for China’s global brands and export industry to accelerate Amazon Advertising product knowledge enablement. o Build and manage a detailed engagement strategy for Fortune 500 type clients. Build upon prior success in this area to continue to grow this opportunity. o Drive the commercial management process as well as play a hands-on role in identifying leads and opening doors for the commercial organization. o Identify scalable opportunities with both internal partnership with Retail and AWS, and external partnerships to expand our Service Addressable Market size. o Provide visionary leadership to elevate the larger organization of Amazon Advertising in China for continued success. o Partner brands and support all advertiser education initiatives that will help their advertising on Amazon. 3) Serve as Amazon’s Advertising Industry Ambassador o Represent Amazon Ads as a visionary thought leader at high-profile industry conferences, trade publications, and other influential platforms. o Participate in strategic meetings with senior executives to help set program direction and priorities. 4) Drive product innovation and expansion o Develop a deep and thorough understanding of customer and industry trends to ensure Amazon continues to provide a powerful, differentiated advertising value proposition. o Partner closely with product development to prioritize and build innovative new advertising products to provide a truly better and differentiated advertising business for our customers. o Assess potential acquisition or partner targets to expand the program’s reach and scope.

As an Advertising Account Manager, you will help define your role working to identify controllable inputs which enable product teams to drive revenue and deliver an amazing customer experience. You will work closely with China-based advertisers who sell & advertise their products on Amazon global websites and have direct responsibility for achieving business goals for Amazon and the advertisers. Your day to day activities may change constantly as our business grows and you can expect to propose to create and establish programs that impact thousands of advertisers and build business cases to drive feature development with product and engineering teams. You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.