亚马逊Hardware Technical Program Manager

* Own and drive end-to-end program strategy, high velocity decisions, manage risks/escalations to ensure successful launch of new products. * Collaborate with HW Compliance Engineering, Product Management, Legal, Operations and other key cross-functional stakeholders during all phases of the program. * Ownership and delivery of key compliance documentation for international certification approval. * Deliver programs in a fast-paced and often uncertain environment, while demonstrating leadership, technical competence, and strong communication skills. * Develop and document processes to continually improve efficiency and reduce complexity in operations.

我们正在寻觅一位专业的储能系统硬件工程师，加入我们的团队，专注于UPS锂电池系统的硬件设计、测试、问题解决及相关技术工作，为公司的锂电池产品在技术创新，产品规划与应用等方面提供有力技术支持。 岗位职责： 负责UPS锂电池储能系统中 BMS、高压盒及系统电气硬件设计工作。依据产品规划与技术路线，设计原理图，进行 PCB 布局，元器件选型，确保硬件设计满足产品性能、成本与可靠性要求。 制定并实施全面的硬件测试方案，搭建适配UPS应用场景的测试环境。对锂电池系统硬件开展功能、性能、可靠性等多维度测试，详细记录测试数据，运用数据分析方法挖掘潜在问题，提出针对性改进建议。 针对UPS锂电池系统在研发、生产及全球应用中出现的硬件问题，迅速组织技术力量进行排查与分析，确定问题根源，制定并推动解决方案的实施，保障产品质量与用户体验。 深度参与锂电池系统项目，与内部研发、生产、质量、售后等部门紧密沟通协作，同时与外部供应商、合作伙伴保持良好互动。协调项目资源，把控项目进度，确保项目按计划顺利完成，达成项目目标。 编写硬件设计技术文档，如设计说明书、测试报告、维护手册等，保证文档准确、规范、完整。为产品生产、销售、售后提供全面技术支持，促进知识积累与技术传承。

NVIDIA has been revolutionizing computer graphics, PC gaming, and accelerated computing for over 25 years. This remarkable achievement is underpinned by its legacy of innovation, which is driven by outstanding technology and exceptional talent. Today, we are harnessing the limitless potential of AI to usher in the next era of computing. In this new era, our GPU functions as the cognitive core of computers, robots, and self-driving cars, enabling them to understand and interact with the world around them. Accomplishing feats that have never been achieved before demands vision, innovation, and the world's top-notch talent. As an NVIDIAN, you'll find yourself immersed in a diverse and supportive work environment that motivates everyone to bring out their best. Join our team and explore how you can leave a lasting imprint on the world.As a Technical Account Manager at NVIDIA, you are anticipated to possess excellent communication skills and a strong sense of responsibility when it comes to resolving issues. Customer satisfaction should always be your top priority. You'll frequently collaborate with the Engineering, Marketing, and Support teams to tackle technical hurdles and ensure the continuous success of NVIDIA's products and solutions. What you’ll be doing: • Resolve complex escalations and technical issues by conducting meticulous research, reproducing problems, and performing in-depth troubleshooting for customers who are installing NVIDIA product and employment NVIDIA solutions. • Respond promptly to customer inquiries regarding product support via telephone, email, or conference calls. • Address customer issues that arise during installation, operation, maintenance, product application, or when dealing with interoperability matters with other vendors. • Actively participate in cross-functional team meetings and offer valuable feedback to the Engineering and Marketing departments regarding product requirements, customer experience, and support tools. • As a technical expert, develop, redefine, and document best practices to share with internal teams (Support and R&D) for the enhancement of support processes. • Conduct site visits and engage in conference calls with customers as needed.

Conduct system SI design reviews. Execute system bring-up, debugging, failure analysis, and triage. Perform tests and measurements using lab instruments to debug and validate end-to-end IO interface designs. Support factory engineering build activities, which includes traveling to manufacturing sites. Develop and implement factory test stations, write test scripts, analyze test data, and provide actionable design feedback.