英伟达Enterprise Customer Technical Program Manager

任职要求

We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.
What You’ll Be Doing
• Define and manage program schedules, deliverables, and key milestones aligned with Cloud Service Providers (CSPs) and their ODM/OEM partners’ roadmaps and requirements, ensuring alignment across AI infrastructure and data center build‑out programs.
• Translate CSP and partner requirements into actionable execution plans, integrating data center tools and operational processes for AI factory deployments, and driving timely resolution of blocking issues across engineering, quality, operations, logistics, and sales teams.
• Provide horizontal leadership across cross‑functional teams, assembling and guiding globally distributed stakeholders to ensure execution excellence, clear ownership, and alignment on program objectives, priorities, and delivery commitments.
• Act as the primary customer interface for assigned programs, leading program kick‑offs, technical discussions, design and build reviews, issue and risk tracking, and regular status updates throughout the product and deployment lifecycle for CSPs and their ODM/OEM ecosystems.
• Drive end‑to‑end program execution from design through production deployment, ensuring reliable assembly and on‑time delivery of customer‑specific AI infrastructure platforms, meeting defined quality, performance, and acceptance criteria.• Provide technical program leadership on server system build and integration, working closely with subject matter experts to guide architectural decisions, manage dependencies, and proactively resolve schedule, technical, or operational blockers.
• Monitor factory and partner execution, including production schedules, yields, and key risks, collaborating closely with ODMs/OEMs to resolve issues and ensure delivery against committed metrics and timelines.
• Proactively communicate program health, risks, and critical issues…

工作职责

N/A