特斯拉2026/27届 技术文档实习生 Service Engineering Intern, Contents
任职要求
Must Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Technology, Technical Writing, English, Engineering, or a related field. Proficiency in written English. Ability to edit and create documentation that is accurate, complete, clear, specific, and concise. Ability to explain technical concepts to peers, people from different parts of the organization, and non-technical people. Aptitude w…
工作职责
到岗时间要求：2026年3月或4月 实习时间要求：一周五天全勤，至少3个月，6个月及以上优先考虑。 毕业时间：2026年及以后 转正机会：在表现优异且通过面试考核的前提下可转正 Position Description Tesla is seeking a detail-oriented Intern to support our service engineering team in editing, refining, and managing technical content. This role is perfect for students passionate about technical writing, content curation, and ensuring high-quality, accessible documentation. You will gain hands-on experience in reviewing and optimizing complex technical materials, collaborating with teams, and enhancing content clarity—while developing a deep understanding of Tesla's technologies and details, such as electric vehicle systems, autonomous driving features, and energy solutions. The Department The responsibility of Service Engineering, as part of Vehicle Software Engineering, is to provide end to end engineering solution based on customer needs, to improve product's reliability, serviceability, sustainability and to implement changes to the customers based on high iteration speed. Key responsibilities: Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics knowledge base for use by non-engineers. Collaborate with various engineering and quality teams to gather technical information. Understand technical problems and communicate them effectively to non-technical people. Validate information for accuracy and use a routing and review process for document approval. Edit content according to a style guide and enforce organization standards. Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed. Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases). Create and improve internal engineering process documentations Translate technical regulations and communicate with engineering team
到岗时间要求：2025年10月 实习时间要求：一周五天全勤，至少3个月，6个月及以上优先考虑。 毕业时间：2026年及以后 转正机会：在表现优异且通过面试考核的前提下可转正 Position Description Tesla is seeking a detail-oriented Intern to support our service engineering team in editing, refining, and managing technical content. This role is perfect for students passionate about technical writing, content curation, and ensuring high-quality, accessible documentation. You will gain hands-on experience in reviewing and optimizing complex technical materials, collaborating with teams, and enhancing content clarity—while developing a deep understanding of Tesla's technologies and details, such as electric vehicle systems, autonomous driving features, and energy solutions. The Department The responsibility of Service Engineering, as part of Vehicle Software Engineering, is to provide end to end engineering solution based on customer needs, to improve product's reliability, serviceability, sustainability and to implement changes to the customers based on high iteration speed. Key responsibilities: Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics knowledge base for use by non-engineers. Collaborate with various engineering and quality teams to gather technical information. Understand technical problems and communicate them effectively to non-technical people. Validate information for accuracy and use a routing and review process for document approval. Edit content according to a style guide and enforce organization standards. Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed. Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases). Create and improve internal engineering process documentations Translate technical regulations and communicate with engineering team
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ByteIntern：面向2027届毕业生（2026年9月-2027年8月期间毕业），为符合岗位要求的同学提供转正机会。 团队介绍：客服平台团队，负责字节跳动客服业务平台的设计研发工作，打造支撑抖音集团的客服中台，建设提供极致体验的多场景客服系统。让用户从抖音集团产品一站式解决问题，提升用户满意度，助力核心产品线保护用户留存。核心工作主要包括：1、引入AI技术，为海量级别端内用户打造智能客服产品，帮助用户更快解决问题，提升用户体验；2、为公司大量客服提供统一客服工作台、工具等能力，提升服务效率、降低服务成本；3、基于海量用户反馈，挖掘高价值建议，识别高风险问题，驱动业务改进，保障平台安全。 1、负责字节跳动全球客服业务平台的设计研发工作，深入业务，理解抽象，为用户提供智能化、高效的服务解决方案； 2、对不同周期和紧急程度的产品需求进行合理拆解实现； 3、进行相关产品的技术文档编写，方案设计； 4、学习研究业界先进技术，保持技术进步。