特斯拉Sr.Product Engineer,Sales Automotive
任职要求
1、本科及以上学历,5 年以上产品经验,有汽车或相似行业经验者优先; 2、精通产品设计工具(Axure、Figma 等),具备复杂业务流程图与原型设计能力; 3、具备数据分析能力,掌握 SQL,了解 BI 工具(如 Tableau、Power …
工作职责
1、负责MA系统与 CRM 的集成,设计基于客户生命周期的自动化触达及培育路径; 2、设计MA系统的功能及应用场景,包括不限于内容、活动、推送等功能的优化; 3、设计客户分群与标签体系,与MA系统功能关联,优化销售全链路的数字化体验; 4、主导 AI 技术在销售场景的创新落地,例如智能讲解答疑、线上化销售体验等; 5、其他基于销售场景的业务需求落地和创新方向探索;
The Role As a Senior Product Manager of e-shop applications, you will lead the product strategy and execution for Tesla’s e-Shop applications, driving improvements in sales enablement, customer experience, system integration and backend infrastructure. As the key IT product owner, you will design and deliver advanced e-shop features that support sales growth, all while maintaining the speed and agility that defines Tesla. Responsibilities • Enhance existing features and design new functionalities to drive application capabilities that support sales growth and business expansion. • Work with US IT team to implement global rollout to China with local gap prioritized. • Collaborate with UI/UX designers to enhance the frontend interface and revamp the overall customer shopping experience. • Collaborate with the software engineering team to ensure end-to-end delivery of multiple projects within scope and on schedule. • Leverage AI capabilities to improve e-shop customer engagement and personalized experience • Develop internal tools that empower cross-functional teams’ (e.g., Order Ops, Finance) self-serve business operation and reduce reliance on engineering resources • Keep tracking and analyzing key performance metrics—including conversion rate, bounce rate, product return rate, and cart abandonment—and drive data-informed improvements
The Role As a Core Product Manager in Tesla's Service division, you will work closely with the after-sales service team to lead the planning and design of core service products. You will play a key role in shaping the digital tools and platforms that drive Tesla’s global service operations. This role requires a deep understanding of business processes and operations. You should demonstrate strong analytical and problem-solving skills, and be able to collaborate effectively with multiple stakeholders to drive cross-functional teams toward shared objectives. Key Responsibilities: • Act as a partner to the business teams, identifying pain points and gathering IT requirements. • Define and manage IT project plans, coordinate cross-functional resources, and ensure timely delivery. • Collaborate closely with global product managers, software engineers, and QA engineers to adapt to evolving requirements and manage uncertainties. • Communicate proactively with senior leadership across teams, providing regular updates on key milestones and project progress.
THE ROLE: Join the AMD AECG (Adaptive and Embedded Computing Group) as the leader of our China Customer Engineering team to further strengthen and grow the team. In this role, you will lead the customer program engagements and deep customer co-engineering supporting Embedded x86 customers in the Greater China market. In this customer-facing role, you will collaborate with local FAE and sales managers, global Customer Applications Engineering teams and R&D Engineering teams, and many other cross-functional stakeholders to ensure successful, on-time and high-quality deployment of AMD Embedded x86 processors into customer designs from evaluation through development and production. You will also build strong and deep relationships with engineering leaders of the customers and be the influential voice of customer internally. Key market segments are networking, storage, automotive and edge-AI. THE PERSON: Brief description of what type of person would be successful in the role and key traits needed KEY RESPONSIBILITIES: Team Leadership: Lead a team of local Customer Application Engineers and other technical experts who may be remote to engage with China customers to adopt and develop designs with AMD Embedded x86 processors. Build and grow the Greater China Customer Engineering team through hiring and team development. Evaluations and Design-Wins: Engage yourself and team deeply with customers to understand the key care-abouts, enable hands-on evaluations and build compelling technical and architectural engagement to win China customer designs working closely with global teams Issue Resolution / Customizations: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure. Build strongly technical team to create and deliver custom features in self-contained fashion. Escalation and Crises Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction. Technical Guidance: Provide training and support to customers and ODMs to adopt AMD Embedded x86 processors, development tools and design guides. Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation. Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing Customer Engineering team in China. Build strong competent team with the key expertise needed for emerging markets. Deep Partnership and Co-engineering with Customers : Built a customer obsessed team of strong technical engineers who can work in deep co-engineering working model with customers and this partnership building a competitive moat.