特斯拉Product Engineer, Sales Automotive

1、负责MA系统与 CRM 的集成，设计基于客户生命周期的自动化触达及培育路径； 2、设计MA系统的功能及应用场景，包括不限于内容、活动、推送等功能的优化； 3、设计客户分群与标签体系，与MA系统功能关联，优化销售全链路的数字化体验； 4、主导 AI 技术在销售场景的创新落地，例如智能讲解答疑、线上化销售体验等； 5、其他基于销售场景的业务需求落地和创新方向探索；

The Role As a Product Manager of IT Sales applications, you will be responsible for leading a wide variety of cross-functional programs which focus on Tesla Charging Digital Experience. In this role, you will play a role of product owner to design and implement cutting-edge features of overall charging lifecycle that drive business development and expansion. Responsibilities • Work as business partners with CN and Global team to manage IT requirements of charging domain, define product vision and roadmap to fit for business goals. • Proficiency of designing the new functionalities in applications to support business development. • Partner with Global IT team to execute global feature rollouts, with a focus on addressing and prioritizing local gaps fir seamless adaption. • Leverage AI technologies to build up product solution to enhance customer engagement and business efficiency. • Manage the project priorities and plan project as a project manager. • Manage cross-functional software programs from end-to-end. • Work closely with engineering teams to effectively coordinate complex design inter-dependences and ensure project on time delivery.

The Role As a Senior Product Manager of e-shop applications, you will lead the product strategy and execution for Tesla’s e-Shop applications, driving improvements in sales enablement, customer experience, system integration and backend infrastructure. As the key IT product owner, you will design and deliver advanced e-shop features that support sales growth, all while maintaining the speed and agility that defines Tesla. Responsibilities • Enhance existing features and design new functionalities to drive application capabilities that support sales growth and business expansion. • Work with US IT team to implement global rollout to China with local gap prioritized. • Collaborate with UI/UX designers to enhance the frontend interface and revamp the overall customer shopping experience. • Collaborate with the software engineering team to ensure end-to-end delivery of multiple projects within scope and on schedule. • Leverage AI capabilities to improve e-shop customer engagement and personalized experience • Develop internal tools that empower cross-functional teams’ (e.g., Order Ops, Finance) self-serve business operation and reduce reliance on engineering resources • Keep tracking and analyzing key performance metrics—including conversion rate, bounce rate, product return rate, and cart abandonment—and drive data-informed improvements

The Role As a Core Product Manager in Tesla's Service division, you will work closely with the after-sales service team to lead the planning and design of core service products. You will play a key role in shaping the digital tools and platforms that drive Tesla’s global service operations. This role requires a deep understanding of business processes and operations. You should demonstrate strong analytical and problem-solving skills, and be able to collaborate effectively with multiple stakeholders to drive cross-functional teams toward shared objectives. Key Responsibilities: • Act as a partner to the business teams, identifying pain points and gathering IT requirements. • Define and manage IT project plans, coordinate cross-functional resources, and ensure timely delivery. • Collaborate closely with global product managers, software engineers, and QA engineers to adapt to evolving requirements and manage uncertainties. • Communicate proactively with senior leadership across teams, providing regular updates on key milestones and project progress.