ASMLField Application Engineer
任职要求
MSc and above degree in technical field. Limited experience in an IC manufacturing environment, or research institute with emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development. Responsibilities Escalation support Contributes to service order actions and problem description clarification. New product / service development Creates basic diagnostics requirements for one specific use case. New product / service roll out Executes standard tasks and can lead part of the roll out of a new product or service. As an NPI deliverable; creates knowledge sharing material for future reference. Node solution definition Executes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to support making one consistent solution definition. Typically reviews with others before formally sharing. Node solution integration Combines inputs from other…
工作职责
Context Works ASML CS Apps team and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis.
Introduction to the job Field Application Engineer, base in Beijing. Response for customer process use case support and device performance improvement. Role and responsibilities • Metrology Process Control for both metrology and process improvement including advanced metrology & automation development and data analysis within a holistic scope • Support critical apps escalations from local and drive VHV 3rd line to deliver support on time • Coordinate and introduce ASML new products to the customer and show on-product benefits • Business development support to identify improvement potentials of ASML products to benefit customer. • Engage with ASML D&E and customer R&D team to support NTP for the semiconductor technology solution roadmap definition • Support NTP/NPI project to develop application on new product • Document the structural issues or BKM and rollout to all sites • Be expert in 1 or more competence and help local team grow • Be able to on-call / shift work in customer environment.
Job Requisites Application Competence Engineer: Support critical apps escalations from local and drive VHV 3rd line to deliver support on time Coordinate and introduce ASML new products to the customer and show on-product benefits Business development support to identify improvement potentials of ASML products to benefit our customer. Engage with ASML D&E and customer R&D team to define the solution roadmap to drive semiconductor technology Support as workstream owner in NTP project to define project plan with customer and execute Document the structural issues or BKM and rollout to all sites Be expert in 1 or more competence and help local team grow Be able to on-call / shift work in customer environment.
Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Applies acquired knowledge to the directly related customer problems and industry solutions, and uses this to tackle problems from multiple angles. For a single competency can contribute to translate customer requirements into existing product capabilities and can demonstrate the value of the product for specific customer situation.
岗位职责： 为客户技术团队提供现场应用支持，与客户直接接口人建立稳固的合作关系 与客户定期召开会议并反馈客户的关键需求给公司。 日常工作包括直接在客户公司提供现场支持，以及通过电话、邮件等方式与客户保持沟通，分析问题并及时为客户提供解决方案 一线支持职责：产品组、研发组以及客户之间的沟通桥梁 产品支持： 专注于针对先进节点的产品方案的调试，监控并推动客户项目的进展 客户反馈：协调和推动向客户提供的技术反馈 项目职责：同客户、产品工程师一起制定技术指标和项目计划，起草项目规划、定 期召开总结会议 向产品及研发工程师报告技术需求和技术问题 使用JIRA文档系统，管理客户案例 开展现场培训以及协调客户的培训需求 每周追踪并定期报告客户项目进度 本职位要求一定程度的出差