滴滴Service Now企业信息化顾问(J250624017)
任职要求
本科及以上学历,计算机科学、信息管理或相关专业优先。
具备扎实的 IT 系统实施、运维或项目管理经验,熟悉 ServiceNow 平台者优先。
熟悉ServiceNow ITSM 和 HRSD 模块,有实际项目经验者优先。
对人力资源业务有基本理解,了解 SSC (共享服务中心) 或 Ops (运营) 方向者优先。
具备优秀的英语听说读写能力,能够流利地进行业务沟通、文档撰写及培训。
具备良好的沟通协调能力、解决问题能力及团队合作精神。
能够适应快速变化的工作环境,具备较强的学习能力和抗压能力。
工作职责
负责 ServiceNow 产品中 ITSM 和 HRSD 模块的实施、功能迭代和日常运维,确保系统稳定高效运行。 深入理解业务需求,将业务流程转化为系统解决方案,并与内部团队及第三方合作伙伴紧密协作。 参与公司内部涉及的人力资源商业套件(如 SuccessFactors, ServiceNow, iCIMS 等)的集成项目,确保数据流转顺畅,提升系统间协同效率。 以英文作为工作语言,负责与全球团队进行需求沟通、用户验收测试(UAT)及用户培训等工作。 持续关注行业最新技术和解决方案,为公司信息化建设提供专业建议。
1、负责公司硬件制造全生命周期管理系统与资产管理系统的架构设计与核心功能开发; 2、主导跨领域业务系统的模块化设计与技术方案实施,构建支持千万级资产数据实时同步的技术中台,制定涵盖资产状态追踪、资源利用率分析、服务SLA监控的数据治理标准; 3、攻克资产全链路状态可视化等技术挑战,建立符合ITIL标准的服务流程引擎; 4、设计资产数据开放服务体系,通过标准化API为财务分析、成本优化等部门提供核心数据支撑。
1、负责公司硬件制造全生命周期管理系统与资产管理系统的架构设计与核心功能开发; 2、主导跨领域业务系统的模块化设计与技术方案实施,构建支持千万级资产数据实时同步的技术中台,制定涵盖资产状态追踪、资源利用率分析、服务SLA监控的数据治理标准; 3、攻克资产全链路状态可视化等技术挑战,建立符合ITIL标准的服务流程引擎; 4、设计资产数据开放服务体系,通过标准化API为财务分析、成本优化等部门提供核心数据支撑。
1、负责公司硬件制造全生命周期管理系统与资产管理系统的架构设计与核心功能开发; 2、主导跨领域业务系统的模块化设计与技术方案实施,构建支持千万级资产数据实时同步的技术中台,制定涵盖资产状态追踪、资源利用率分析、服务SLA监控的数据治理标准; 3、攻克资产全链路状态可视化等技术挑战,建立符合ITIL标准的服务流程引擎; 4、设计资产数据开放服务体系,通过标准化API为财务分析、成本优化等部门提供核心数据支撑。
We are now looking for a Customer Technical Program Manager ! At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way graphics are used to solve some of the most complex problems in computer science. It started out as an engine for simulating human imagination, conjuring up the amazing virtual worlds of video games and Hollywood films. Today, NVIDIA’s GPU simulates human intelligence, running deep learning algorithms and acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. This is our life’s work — to amplify human imagination and intelligence. And we've only scratched the surface of what we can accomplish when we apply our technology to it. We need passionate, hard-working and creative people to help us take on some of these once-in-a-lifetime opportunities.As a key member of the Customer Program Management Team for NVIDIA's Enterprise business units, we are looking for a Program Management professional who will be responsible for leading customer relations as well as technical/operational program execution for some of our most important enterprise and cloud service provider customers. What you’ll be doing: • You will first define the strategy and tactics for successfully executing graphics-based server product solutions (including AI/deep learning, high-performance computing, virtualization, and remote visualization), from evaluation/proof-of-concept, to design/development/qualification/validation, through customer acceptance and production datacenter deployment. • Execute the plan you created by: identifying and assembling the core support team, formally kicking off the project with the customer, supporting the design-in effort by providing technical collateral/product samples/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring customer acceptance and production deployment. • Post-production/deployment, you will provide sustaining technical support to the customer and act as a case manager to lead resolution of field quality issues/escalations. • Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role. • Are you able to handle multiple customers and customer programs at a time, across worldwide geographies and time zones? • Can you effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions? • Work closely with engineering, operations, quality, marketing, and sales teams to resolve technical and logistical issues.