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滴滴Grocery Finance Operations Manager(J250807015)

社招全职2年以上运营地点:北京状态:招聘

任职要求


1. 具备优秀的沟通协作能力,与商户,商务团队,财务,产品、技术、设计等团队紧密合作,能够协调不同部门的需求和资源,及时解决商户结算问题。
2.优秀的逻辑思维、结构化思考能力;数据敏感,具备数据分析能力,具备优秀的执行能力、自驱力、责任心。
3. 有一定的电商交易、财务或海外结算工作经验,熟悉零售、商超、电商、外卖其中一种或多…
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工作职责


Grocery Finance Operations Manager/国际化外卖商户财务结算运营经理岗位职责:

岗位职责:
1. 主要负责国际化外卖商户财务结算侧运营的日常工作,确保国际化外卖业务-零售外卖业务商户结算的成功运营,主要包括商户应收应付、结算、补款退款,支付异常, 不同支付工具和支付场景的配置等,以及协助商户结算产品能力的升级迭代:
2. 对接内部商务团队或者外部商户团队,深入了解相关诉求和问题。解决商家对账结算问题;
3. 负责商户结算支付等的日常产运营维护,日常问题核实解决、监控支付流程,并及时处理异常情况,保障商户结算和公司资金的安全。
4. 熟悉外卖业务商家对账结算流程,识别现有商家的对账结算问题,提出优化建议;
5 对外卖业务商家结算流程和支付准确性负责,适配多样的国际化外卖业务结算和支付场景,优化商家结算支付的流程并提升关键指标(如对账成功率、回款效率)
6. 通过定位问题、商家反馈和指标分析,及时跟踪商家支付结算的异常情况,不断提升商家在财务侧数据可视化体验;
7 梳理相关商户结算支付的培训文档,提高商家对账结算沟通效率和结算对账准确性;
包括英文材料
数据分析+
Excel+
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