滴滴Grocery Merchants Integration Manager(J250827017)
任职要求
1.具备2年或者以上商户入驻对接或相关领域经验，有 IT行业经验， 或者具有商超等行业的商户入驻外卖或者电商平台的经验，了解RESTful API设计及数据格式（JSON/XML）， 理解常见的API安全机制，能使用脚本语言进行接口自动化测试或数据处理，具备生产环境系统集成问题排查经验。 2.保有对探索新领域和新业务的好奇心，不断地学习和了解行业中的最优解，并带领团队突破瓶颈，为商户入驻外卖平台对接，在线运营提…
工作职责
Grocery Merchants Integration Manager 国际化外卖商户入驻管理和运营经理 工作地点北京 岗位职责： 1. 主要负责滴滴国际化外卖业务-零售外卖业务的商户入驻管理和运营工作，参与或者负责商户入驻外卖平台的技术对接，在线运营监控，业绩提升等一个或者多个场景的工作，通过参与或者规划商户入驻管理和运营，为平台商户或者第三方合作伙伴提供技术集成方案，确保高效的接入，助力国际化零售外卖业务在所在市场的商户数量和活跃度。 2 协助商务团队参与商户的入驻对接技术方案设计，讲解，维护并及时更新技术文档，为商户和相关合作方提供培训和技术支持，熟悉HTTP协议及接口集成，能熟练使用Postman或类似工具，具备良好的技术文档阅读与撰写能力，对商户的每日在线运营状态进行监控，提升商户业绩，通过持续监控系统稳定性和运营情况，解决实际日常突发情况和运营问题，当有突发情况发生，能快速定位并解决技术问题。 3. 与商务、运营及市场团队紧密合作，关注商户入驻对接流程的痛点和难点，持续提升商户入驻对接的效率，助力达成业务既定目标。深入研究海外和国内竞品市场和策略，不断优化商户入驻流程和效率，提升服务商户的能力，开展行业研究并提供海外市场本地化洞察； 4.倾听和洞察产研团队，商务团队，商户和相关合作方的反馈，同产研团队紧密合作，拆解商户入驻的产品解决方案，发现并解决商户入驻对接和在线运营的卡点，提升商户运营相关管理工具的效率。 5 有市场和竞品分析能力，有商户入驻对接，商户在线运营的产品需求收集和分析经验，关注入驻对接细节和商户每日在线运营系统稳定性监控，助力达成业务既定目标。
1. Manage end-to-end reconciliation and payment processes with grocery merchants 1.1 Ensure timely billing, issue resolution, and payment cycles 1.2 Track exceptions and work with internal teams and merchants to close gaps 2. Internal Process Optimization 2.1 Map, document, and improve internal workflows related to finance operations 2.2 Identify inefficiencies and propose clear, actionable process improvements 2.3 Coordinate with legal, finance, and commercial teams to ensure compliance 3. Cross-Team Collaboration 3.1 Act as a finance operations liaison between business, product, tech, and data teams 3.2 Support the launch of new merchant models by designing scalable finance ops solutions 3.3 Provide operational insights to support decision-making across functions 4. Product and System Enhancement 4.1 Collect and define business requirements for finance-related system improvements 4.2 Partner with product managers and engineering to co-design billing tools and dashboards 4.3 Drive long-term solutions to recurring operational issues
1. Deep Involvement in Grocery Business Operations: Actively participate in the day-to-day operations of our grocery business, with a primary focus on managing financial projects for merchants; Assist in the development and implementation of financial strategies to optimize merchant profitability and operational efficiency. 2. Communication with Spanish-speaking Merchants: Engage with merchants in the Spanish-speaking regions to address billing and settlement matters; Provide clear and timely communication regarding financial transactions, ensuring that all parties are well-informed and satisfied. 3. Collaboration with Merchant Management and Product Teams: Work closely with our merchant management and product teams to ensure timely and accurate settlements for all merchants; Assist in identifying and resolving any discrepancies or issues related to billing and financial reporting; Contribute to the continuous improvement of our financial processes and systems.
● You will shape O2O’s product assortment and seller ecosystem—defining category strategies while partnering with both large and small merchants to deliver a reliable, diverse product catalog. ● Key Responsibilities ○ Define category-specific product pools (fresh, pantry, beauty, FMCG, etc.) and set selection, pricing, and rotation strategies. ○ Curate bestseller lists, seasonal bundles, and scenario-based assortments (e.g., “Family Dinner Kit”). ○ Serve as the primary partner for key account, enabling joint assortment planning, inventory alignment, and promotions. ○ Equip sellers with SaaS toolkits, operational playbooks, training, and performance dashboards. ○ Monitor seller health metrics (stockouts, ratings, fulfillment speed) and drive continuous improvement. 职位概述 您将负责构建 O2O平台的商品力与商家生态，既需精准定义商品策略，又要深度协同大型KA与中小3P商家，打造丰富、可靠的商品供给体系。 核心职责 规划各品类（生鲜、日配、个护、快消等）的商品池，制定选品、汰换与定价策略； 维护热销榜、场景化组合（如“家庭晚餐套装”）、季节性主题专区； 作为key account的核心对接人，推动联合选品、库存协同与促销联动； 为商家提供SaaS工具包、操作手册、认证培训及绩效看板，赋能其高效运营； 监控商家履约健康度（缺货率、评分、发货时效），推动持续优化。 任职要求
Grocery Merchant Product Operations Manager/国际化外卖商户侧产品运营经理 岗位职责： 描述： 1.负责国际化外卖-零售外卖业务的商户侧产品运营。协同前线运营、总部运营、产研团队推动项目落地，共同为产品功能交付和业务核心结果负责。 2.通过本地调研、竞对分析、用户反馈收集等方式深入挖掘痛点与业务机会，产出业务需求文档（BRD）；评估需求优先级，与产品团队协作，推动产品方案的形成；牵头产品能力的前线推广培训及相关运营方案落地 3.协同销售、运营、产品、研发等相关团队，推动商家侧产品、商品库、商家入驻对接方向的持续迭代优化，赋能运营效率的提升与业务增长