阿里巴巴Alibaba International Digital Commerce Group-Category/Merchant Growth Operations Manager-Seoul
任职要求
● Qualifications
○ 7+ years in e-commerce category management, marketplace operations, or retail buying—FMCG or fresh grocery experience preferred.
○ Experience managing both 1P and 3P se…工作职责
● You will shape O2O’s product assortment and seller ecosystem—defining category strategies while partnering with both large and small merchants to deliver a reliable, diverse product catalog.
● Key Responsibilities
○ Define category-specific product pools (fresh, pantry, beauty, FMCG, etc.) and set selection, pricing, and rotation strategies.
○ Curate bestseller lists, seasonal bundles, and scenario-based assortments (e.g., “Family Dinner Kit”).
○ Serve as the primary partner for key account, enabling joint assortment planning, inventory alignment, and promotions.
○ Equip sellers with SaaS toolkits, operational playbooks, training, and performance dashboards.
○ Monitor seller health metrics (stockouts, ratings, fulfillment speed) and drive continuous improvement.通過上門拜訪結合其它業務模式，爲有出口需求的企業，提供外貿營銷解决方案及專業的售後服務。 1、指導客戶熟練掌握阿里巴巴網站使用和SCRM的操作技巧，解答客戶常見問題； 2、協助客戶分析行業動向和網站使用情况等信息，確保客戶問題第一時間得到有效解决； 3、和客戶建立長期良好的合作關係，提供適合企業的外貿營銷解决方案；
Responsibilities: 1. Manage and oversee the logistics and customs clearance processes of platform products from China to Brazil, ensuring compliance with Brazilian laws and regulations. 2. Coordinate relationships with Brazilian customs, logistics providers, and government agencies to enhance clearance quality and efficiency. 3. Track changes in customs policies and regulations in the Brazilian market to ensure compliance and forward-thinking business operations. 4. Address issues in cross-border e-commerce clearance operations such as inspections, timeliness, customer complaints, and key processes. 5. Develop and execute strategies to optimize tariffs and logistics costs, improving AliExpress's competitiveness in the Brazilian market. 6. Provide training in cross-border customs matters to enhance the professional capabilities of team members. 1. 管理和监督平台产品从中国到巴西的物流和关务清关流程，确保遵守巴西的相关法律法规。 2. 协调与巴西海关、物流供应商及政府机构的关系，推动清关品质与效率提升。 3. 跟踪巴西市场的关务政策和规则的变化，确保平台业务的合规性和前瞻性。 4. 解决在跨境电商清关运营中遇到的清关查验、时效、客诉、节点等问题。 5. 制定和执行关税及物流成本优化策略，提高速卖通在巴西的市场竞争力。 6. 提供跨境关务方面的培训，提升团队成员的专业能力。
1. Local to Local E-commerce Logistics Operations - Polish Market: Establish operation process and management mechanism from scratch for the local to local business to support the growth strategy from the ecommerce side. 2. Coordination & Accountability: Oversee the management of local service providers and facilitate internal collaboration, taking responsibility for cost efficiency, transit times, and customer satisfaction. You will be instrumental in addressing operational issues and fostering seamless communication between internal and external clients. 3. End-to-End Logistics Optimization: Immerse yourself in every facet of the logistics chain (from merchant to final consumers), exerting meticulous control over each stage. Act as the representative in driving continuous improvement and refinement of processes and systems. 4. Operational Exceptions & Project Delivery: Manage and resolve a variety of operational anomalies, exercise strong control over local logistics expenses, and successfully execute project-based tasks assigned by the company 职位描述： 1. 本对本电商物流运营-波兰市场，从0搭建运营流程和管理体系予以支持电商平台的业务发展； 2.负责协调当地服务商管理运营问题，及协调内部的合作沟通，对线路成本、时效以及客户体验负责； 3.深入物流全链路各环节，把控每个环节，作为业务方对流程和系统进行不断优化和完善 4.处理各类运营异常，管控本地物流成本，及完成公司安排的项目性工作
About Miravia : Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow. We seek a strategic Senior Manager, Product & Content Compliance to safeguard our platform against illegal products and harmful UGC while balancing business growth with evolving legal mandates. Key Responsibilities: 1. Product Compliance Strategy & Execution Lead the development and implementation of strategies to detect, review, and action prohibited/illegal product listings using smart automation and manual oversight. Create, update, and enforce Seller Policies and SOPs to align with local and EU regulations (e.g., consumer safety, restricted items) and platform standards. Design and optimize smart detection rules to flag high-risk products, ensuring scalability and accuracy. Manage an operations team responsible for manual reviews of product listings, appeals, and seller reports. Define permissible product categories, set requirements (e.g., certifications, documentation), and enforce restrictions. Collaborate with Legal, Product, and Engineering teams to integrate new compliance requirements. 2. User-Generated Content (UGC) Compliance Develop and execute strategies to monitor and moderate prohibited UGC (reviews, images, videos) in compliance with laws and platform guidelines. Establish content policies and moderation workflows, balancing user expression with safety. Build smart detection systems to identify harmful content (e.g., hate speech, fraud) and reduce false positives. Oversee a team handling UGC reviews, user reports, and appeals, ensuring timely resolution. Partner with Product and Data teams to implement UGC compliance tools. 3. Cross-Functional Leadership Advise senior leadership on compliance risks, trends, and mitigation strategies. Drive process improvements through data analysis (using SQL), automation, and stakeholder feedback. Manage compliance-related projects end-to-end, ensuring alignment with business goals.