滴滴Merchant Integration Senior Specialist (J250829002)

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking for Java Software Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business. Key Responsibilities: 1. Design solutions involving integration with multiple systems and services. 2. Develop high volume, high performance, low latency and reliable mission critical applications. 3. Write maintainable, robust, and testable code. 4. Perform code and test case review. 5. Implement processes, solutions or tools to improve software delivery and quality. 6. Able to adopt latest software development trends and industry best practices. 7. Leading a team of members and providing internal and external mobile technology workshops, training, and sharing.

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking for Senior and Junior QA Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business. Key Responsibilities: 1. Understand functional and non-functional requirements of software product, design quality assurance and testing strategies for various different products. 2. Contribute to the planning and construction of a product system architecture, assess risks, resolve the design’s testability and address the system stability. 3. Innovate testing tools, testing technologies, testing platform, testing lifecycle of product R&D, improve the testing efficiency. 4. Involved in testing system setup, technology team planning, construction of testing technology platform. 5. Lead and design technology solution and architecture for system integration test, and push solution deployment and implementation. 6. Responsible for the system integration test in product deployment phase of the development lifecycle, ensure product go-live with high quality. 7. Research new technologies and new methods in testing domain, apply and promote them, improve industry influence. 8. To senior candidates, you are expected to lead a team of members and provide internal and external mobile technology workshops, training, and sharing.

We are seeking a dynamic and results-driven team manger to own and scale our global partner service management function supporting Alipay+, which is the unified wallet gateway, connecting global merchants to a wide variety of payment methods used by billions of mobile users through a single integration. Consumers can pay using their preferred method, merchants can engage more customers with AI‑powered digital solutions and tailored rewards, and mobile payment providers can harness our advanced wallet tech to build the next generation of super apps — creating a seamless, innovative ecosystem for all. This role is pivotal in ensuring the healthly operational performance in the partner lifecycle. You will be the strategic owner of the partner operations management, partner service solutions and drive operational excellence, co-create value, and enhance the overall client experience through our partnership ecosystem. Key Responsibilities: ● Team Leadership & Development: Build, mentor, and lead a high-performing team of partner servcie account managers. ● Strategic Partnership Management: Lead the team to serve as the primary interface and escalation point for our partners, ensuring seamless collaboration and deep alignment on strategic goals/go-to-market strategy. ● Service Excellence & Governance: Define, monitor, and manage the end-to-end service level agreements (SLAs), operational performance, and joint business reviews. ● Client-Centric & Product-Led Strategy: Lead the team to champion the partner's and end-client's experience. Partner internally with Product and Engineering teams to drive the development of self-service tools and automated platforms, empowering partners and reducing manual toll. ● Operational Resilience: Lead the team to proactively identify, mitigate, and resolve critical operational issues, ensuring high availability and reliability of cross-border payment services. ● AI-Powered Innovation: Lead the team to identify and leverage opportunities to integrate AI and machine learning into partner operations for proactive monitoring, churn prevention, and data-driven insights. ● Cross-region Coordination: Masterfully navigate and align priorities across diverse teams including our collaborative teams and external partner organizations to deliver integrated operational solutions.

1.Team Building and Management: Responsible for building international chain teams for new country food delivery markets from scratch and managing daily operations. Able to quickly enhance the team's business capabilities and achieve team goals. 2.City Operations and Management: Oversee operations in multiple cities, using scientific analysis methods to collect information, formulate and implement operational strategies, and be accountable for city performance. Continuously improve new signings and operational plans. 3.Comprehensive Perspective: Possess an end-to-end perspective, quickly identifying core frontline issues (BD pain points, merchant pain points, user pain points), providing timely feedback and communicating with headquarters, integrating resources, and expanding business at low cost. 4.International Team Management: Capable of managing teams with diverse cultural backgrounds, establishing scientific talent development mechanisms at all levels, and cultivating international business talent. 5.Experience Summary and SOP Development: Organize work experience, extract methodologies, develop standard operating procedures (SOPs), and build end-to-end processes for overseas business. 6.Ensuring Results: Utilize project management to develop detailed execution plans and supervision mechanisms, strictly control each stage, use data-driven and scientific analysis methods for dynamic adjustments, and ensure expected outcomes are achieved.