蚂蚁金服Ant International-Senior/Junior QA Engineer-Malaysia
任职要求
1. Have more than 1 years QA and QC experience in internet and traditional industries, went through large scale software development lifecycle, have rich experience in software development. 2. Thorough knowledge of QA theory and methodology. 3. Have systematic mindset and experience in software quality assurance, able to prototype and deploy software quality control strategy for a complex system. 4. Strong analysis and design skills, capable to develop testing framework and integrate solutions; have experience with RESTful API test, performance test, automation test, security test, black box and white box testing. 5. Have experience with programming languages, coding experience and code review, GIT or SVN. 6. Strong logical thinking, willing to explore; taking the ownership, great team player. 7. Effectively communicate issues with stakeholders and propose solutions. 8. Maintain subject matter expertise for the systems under test and use that expertise to create, maintain and extend the test case library. 9. Candidate with strong interest or project experience in internet financial service and technology is preferred. 10. Experienced in team management is a plus.
工作职责
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking for Senior and Junior QA Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business. Key Responsibilities: 1. Understand functional and non-functional requirements of software product, design quality assurance and testing strategies for various different products. 2. Contribute to the planning and construction of a product system architecture, assess risks, resolve the design’s testability and address the system stability. 3. Innovate testing tools, testing technologies, testing platform, testing lifecycle of product R&D, improve the testing efficiency. 4. Involved in testing system setup, technology team planning, construction of testing technology platform. 5. Lead and design technology solution and architecture for system integration test, and push solution deployment and implementation. 6. Responsible for the system integration test in product deployment phase of the development lifecycle, ensure product go-live with high quality. 7. Research new technologies and new methods in testing domain, apply and promote them, improve industry influence. 8. To senior candidates, you are expected to lead a team of members and provide internal and external mobile technology workshops, training, and sharing.
1. 负责车控操作系统内核和驱动各功能模块的设计与开发，包括：实时内核、时空保护策略、CAN/Ethernet/LIN驱动等； 2. 负责车控操作系统内核和驱动模块的单元测试、性能优化和问题定位； 3. 负责车控操作系统内核和驱动模块的需求、设计和测试文档的编写。
About Ant International With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. We are seeking for Senior and Junior SRE Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business. 1. Collaborate with global teams to complete the daily ops and alarm handling. 2. Identify and implement solutions on stability, scalability and security of business infrastructure using frameworks and industry best practices. 3. Drive and manage technical and solution architecture discussions between global teams and partners to ensure timely delivery that meet customer needs. 4. Plan and execute roadmap for strategic infrastructure improvement incorporating initiatives that align with the company goals.
We are WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalisation of the modern services industry globally. We have a shared purpose ‘to make it easy to do business anywhere'. Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade. We are looking for a passionate individual who has Training and Quality Assurance experience to join our team and ensure that our Customer Success Managers are well trained and maintain the highest standards of service quality. Job Description: As a Customer Success Training and Quality Assurance Specialist at WorldFirst, you will be reporting directly to the Head of Quality Assurance and Complaints. Your responsibilities will encompass both training and quality assurance aspects. This role will cover training Customer Success Managers in Asia, the UK and Europe. There is also a small element of dealing with customer complaints. If you are passionate about training and quality assurance in the field of customer service, we encourage you to apply for this position. Key Responsibilities: 1. Training: • Conduct orientation sessions for new hires to introduce them to the company's values, culture, and expectations. • Deliver and create training materials and resources to support ongoing learning and development. • Collaborate with the CSM team leaders to identify opportunities for process improvements and training needs. As well as other members throughout the company. • Ensure that associates understand the regulatory requirements that are expected of them within the region in which they are based 2. Quality Assurance: • Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails, and chats. • High proficiency in the English language, this role will require reviewing emails and chats for grammar and spelling mistakes. Also ensuring the right tone and structure is used. • Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards • Analyse data and prepare reports on quality assurance findings, identifying areas for improvement. • Conducting Root Cause Analysis to identify and evaluate quality trends, and contributing to the improvement of controls and reports. • Reporting any compliance failures to the Head of Quality and Complaints. 3. Complaints Handling: • To handle and manage complaints within the regions mentioned previously, experience is not required as training will be given.
• Drive reliability engineering initiatives, including infrastructure automation, service monitoring, incident response, and capacity planning. • Leading and participating in technical design discussions across cross functional teams. • Collaborate with application teams to define and enforce architectural best practices, CI/CD standards, and cloud-native patterns. • Diagnose complex production issues through in-depth troubleshooting and implement resilient solutions to prevent recurrence. • Contribute to the development of internal tools that improve observability, system health, and operational transparency. • Analyze and optimize existing systems, providing enhancements and ongoing support as needed. • Stay current with new technologies and proactively recommend improvements to existing cloud architectures and processes. • Develop and maintain server-side logic, data processing, and application workflows. • Mentor junior engineers and promote a culture of knowledge sharing and continuous improvement.