滴滴Card Payment & Installment-运营/产品运营实习生
任职要求
1.本科及以上学历,能快速到岗并连续在职6个月及以上;
2.有英语听说读写能力,具备葡语书…工作职责
1.参与海外支付业务的产品与用户运营工作,包含策略设计、渠道管理、用户分层等C端增长工作,通过数据分析、建立漏斗等方法,探索、优化并沉淀用户增长方法论; 2.营销活动策划,针对活动进行数据复盘,以数据驱动用增策略迭代; 3.能熟练使用营销系统/CRM系统,对现有系统基于日常使用提出优化需求。
• Manage existing and forge new card acquiring license application project and prepare related BRD. • Work with cross-functional teams especially in product, operations and sales to launch and operationalize card payment, take responsibility for card payment TPV. • Contribute to developing Antom’s card payments strategy. • Practice the Ant culture within the team, and build and empower talents.
Job Responsibilities: 1. Responsible for card acquiring data monitoring, data fluctuation analysis, and client card payment success rate metrics. 2. Understand card acquiring business trends, identify opportunities to effectively improve card acquiring performance, and collaborate with business development, risk, product, and technology teams to optimize card payment success rates for clients. 3. Sensitive to acquiring industry trends, identify potential optimization and profit growth points based on local card acquiring market characteristics, and develop regional payment solutions. 4. Demonstrate data sensitivity and clear analytical logic, proactively identify payment-related optimization points and actively promote their implementation.
About us At Ant International, we are committed to promoting mobile payment capabilities to all parts of the world. As such, we face dynamic, complex, and ever-changing risks including but not limited to fraud, CNP(card-not-present), ATO(account taken over) and abuse. We adopt strong risk control solutions and are implementing machine learning algorithms to respond to these challenges proactively and with agility. Responsibilities - Design and optimize security strategies for various risks including but not limited to card theft, account theft and fraud - Maintain user payment experience and risk control to ensure risk-experience optimization - Collaborate with teams including data, product, and technology to enhance the platform capabilities of our global risk engine - Provide payment card theft risk control solutions to Ant’s global strategic partners, covering areas including but not limited to United States, Europe, Hong Kong, Singapore, India, Malaysia, Indonesia, etc.
1. 构建贴合客户需求的钱包产品和核心支付能力,以支持全球客户包括但不限于产品规划与建设、多市场的客户市场调研、客户需求分析,抽象并设计核心钱包通用能力; 2. 分析和明确用户价值和客户价值,协助客户管理长期和短期产品规划以及优先级; 3. 为钱包交付及项目落地端到端负责,包括用户App端产品、后台管理等; 4. 识别客户需求与基线产品的匹配程度,反哺产品升级,以确保高稳定性、性能和可靠性; 5. 带领团队与客户实现钱包产品落地,助力客户钱包运营及增长,帮助客户成功; 6. 负责对生态合作伙伴进行赋能,在售前阶段快速分析客户需求并产出产品方案、在交付阶段推动产品按时落地、在售后阶段快速响应客户。 1. Build wallet products and core payment capabilities that meet customer needs to support global clients including but not limited to product planning and construction, cross-market research, customer demand analysis, abstract and design core wallet general capabilities; 2. Analyze and define user values and customer values to assist customers to manage long-term and short-term product planning and priorities; 3. Responsible for wallet project delivery and go-to-market, including user App products, backoffice management and etc. 4. Identify how well customer needs match the baseline product and feed product upgrades to ensure high stability, performance and reliability; 5. Lead the team and clients to achieve wallet products go-to-market and delivery, and assist client wallet operation and growth to make client succeed; 6. Responsible for empowering ecosystem partners, quickly analyze client requirements and output product solutions in the pre-sales phase, conduct the product delivery in time, and respond promptly to clients in the after-sales phase.