长鑫存储HR SSC助理（外包）I HR SSC Assistant(Outsourcing)（外包）(J11025)
1、基础交付，负责解答员工等客户关于人力资源服务日常工作的各类咨询及手续办理； 2、流程管理，跟进SSC、招聘、OTC等支持工作相关流程，提升团队的运营效率和交付质量、满意度； 3、解决方案，了解内部客户需求，并跟进客户反馈情况，持续提供良好的项目运营服务； 4、持续精进，积极与支持部门员工沟通，发掘及捕捉部门痛点，形成解决思路。
You will provide HR Service Delivery design, advisory and support to Ant International in Hong Kong. - Render HR advisory support, lead transformation projects and provide substantial value of efficiency and effectiveness to service deliveries - Oversee the quality of service and deliver HR Operational tasks (including but not limited to onboarding, offboarding, transfers, assignments, employment visa, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard within service level agreements (SLAs) - Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution and initiate process improvement / enhancement projects simultaneously - Ensure consistency of work and HR service is delivered on a day to day basis - Maximize the effectiveness of teamwork by supporting Team Leader & team members - Administering and analyze local benefits, leave of absence (LOA), workers’ compensation processes, reporting benefits plan information to team management and ensures that policies are renewed on time and they do not lapse - Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders - Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements - Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations
You will provide HR Service Delivery design, advisory and support to Ant International in Vietnam. - Render HR advisory support, lead transformation projects and provide substantial value of efficiency and effectiveness to service deliveries - Oversee the quality of service and deliver HR Operational tasks (including but not limited to onboarding, offboarding, transfers, assignments, employment visa, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard within service level agreements (SLAs) - Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution and initiate process improvement / enhancement projects simultaneously - Ensure consistency of work and HR service is delivered on a day to day basis - Maximize the effectiveness of teamwork by supporting Team Leader & team members - Administering and analyze local benefits, leave of absence (LOA), workers’ compensation processes, reporting benefits plan information to team management and ensures that policies are renewed on time and they do not lapse - Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders - Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements - Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations
You will provide HR Service Centre advisory and support to Ant Group in Singapore. - Render HR advisory support, lead transformation projects and provide substantial value of efficiency and effectiveness to service deliveries - Oversee the quality of service and deliver HR Operational tasks (including but not limited to onboarding, offboarding, transfers, assignments, employment visa, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard within service level agreements (SLAs) - Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution and initiate process improvement / enhancement projects simultaneously - Ensure consistency of work and HR service is delivered on a day to day basis - Maximize the effectiveness of teamwork by supporting Team Leader & team members - Administering and analyze local benefits, leave of absence (LOA), workers’ compensation processes, reporting benefits plan information to team management and ensures that policies are renewed on time and they do not lapse - Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders - Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements - Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations