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蚂蚁金服Ant Group-HR Service Centre, Senior Specialist-Singapore

社招全职7年以上HR-SSC地点:新加坡状态:招聘

任职要求


- 10+ years of HR experience
- Excellent analytical skills to research / evaluate issues and solutions to make informed choices
- Ability to operate with a large degree of autonomy, be proactive and understands general HR policies, current best practice, work visa procedures and present information clearly and in a manner that is understandable to stakeholders
- Communicate and bring up issues efficiently with clarity, has a customer service mindset and portray strong analytical and problem-solving skills
- Strong passion for HR Operations, someone who enjoys ideating solutions and seek challenges yet be detail oriented, and manage confidentiality
- Reliable team player, energetic and have the ability to work under pressure and in a fast-paced environment
- Fluency in Mandarin Chinese is required due to collaboration with partners in China.

工作职责


You will provide HR Service Centre advisory and support to Ant Group in Singapore. 

- Render HR advisory support, lead transformation projects and provide substantial value of efficiency and effectiveness to service deliveries
- Oversee the quality of service and deliver HR Operational tasks (including but not limited to onboarding, offboarding, transfers, assignments, employment visa, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard within service level agreements (SLAs)
- Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution and initiate process improvement / enhancement projects simultaneously
- Ensure consistency of work and HR service is delivered on a day to day basis
- Maximize the effectiveness of teamwork by supporting Team Leader & team members
- Administering and analyze local benefits, leave of absence (LOA), workers’ compensation processes, reporting benefits plan information to team management and ensures that policies are renewed on time and they do not lapse
- Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders
- Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements
- Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations
包括英文材料
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