拳头游戏QA Manager, Wild Rift

Optimize and execute validation processes, ensuring seamless quality assurance across the releases. Effectively handle resources, to ensure smooth execution and adaptability to changing priorities. Define and implement key quality metrics (e.g., test case coverage, test efficiency, defect leakage) to track and enhance validation effectiveness. Collaborate closely with software engineers, product managers, and other team members to understand requirements and ensure comprehensive test coverage. Self-motivated, able to grasp issues quickly and make educated, critical judgment. Deliver timely and precise updates on testing status and quality metrics to collaborators throughout all testing phases. Strong analytical and problem-solving skills to effectively debug and resolve complex technical issues. Advocate for superior software testing practices within the team and foster adoption across the organization, promoting software development methodologies that enhance overall software quality. Adaptability to thrive in fast-paced environments with frequent context switching.

• Support production and Quality & Releases team in driving adherence to delivery timelines for major releases, bringing clarity and oversight to what goes to release branches • Shared ownership of client upload & submission, including collaboration with ASO, marketing, community & other partners • Collaborate and support post-release hotfixing efforts, working with QA and Engineering leads to prioritise urgent efforts • Own & maintain accurate release and version information across Confluence and Jira • Proactively secure visibility of upcoming release needs, and collaborate to identify the appropriate release type and timeline • Aggregate and batch similar release needs to minimise disruption to players • Plan releases around our live ops & events landscape, avoiding or minimising impact to major events or esports • Optimising and improving release workflows, processes and documentation • Strategic planning in support of new release ambitions, driven by new tech and infrastructure

• Maintain and optimize the department’s quality management system and service quality standards, continuously enhancing customer satisfaction. • Lead and implement quality improvement initiatives to identify and resolve issues across service, product, procedure, and supply chain domains from the customer’s perspective. • Analyze quality-related data and feedback from various channels to uncover pain points and improvement opportunities. • Communicate findings and recommendations effectively with internal and external stakeholders to drive ongoing enhancements. • Complete other tasks assigned by the line manager.

1. Quality management of content: Responsible for the quality control of on-site tourism content, including but not limited to verifying channel information such as guides, attractions, travel hotspots, festivals, exhibitions, etc. To ensure the freshness, accuracy, and comprehensiveness of content information. 2. User experience and product quality standard design: Participate in designing user experience and quality standards, assist in establishing indicator systems, continuously monitor and evaluate the effectiveness of the quality management system operation； 3. Market trends and operational strategies design: Continuously maintain a high level of attention to the responsible market, including market hotspots and travel trends, work closely with product and R&D teams, corporate with the improvement of content operation efficiency.