菜鸟Cainiao-Project Operations Specialist-Automation

1. Be responsible for collecting and negotiating with multi-channel suppliers (US and Canada Last mile carriers, clearance brokers, and middle mile truck service providers), and establish a rich and competitive supplier resource pool. 2. Assist the department team leader in establishing a supplier full life cycle management system. 3. Be responsible for the daily operation and maintenance of suppliers, and support the sustainable and stable operation of the business. 4. Develop a multi-dimensional supplier grading and evaluation system to optimize supplier management resources and cultivate strategic partners.

1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。

1、 协助总部项目经理，负责项目现场管理，推动项目按计划执行落地； Assist the HQ project manager, be responsible for the project site management and push the implementation of the project as planned; 2、 负责对项目施工现场质量、进度的有效控制，并依据现场实际情况，更新项目周报； Control of the project quality and progress. Update the project weekly report accordingly; 3、 在施工过程中，能有效识别风险点，对问题点能反馈到相应责任人，并作跟踪； During the site installation and commissioning, be able to identify the risk and feedback to the responsible person to get a solution; 4、 能协调好外部分包商之间的关系，组织项目现场例会； Be able to coordinate the relationship with the project internal team and external subcontractors and suppliers, and organize regular project meeting; 5、 做好项目稳定上线的设备验收工作，组织操作团队对设备使用和运营维护培训； Participate to the equipment acceptance test, and organize training and introduction to operation team; 6、 能有效地发现设备运行中存在的问题，及时反馈问题兵推动解决； Basic maintenance knowledge, be able to find the equipment problems under engineer’s and the suppliers’ assistance.

1. Ensuring the vital activity of the office and other divisions of the company in Russia (ordering stationery, furniture, pantry) 2. Ordering guest passes. Meeting visitors, organizing tea/coffee, preparing meetings and events. 3. Control of suppliers responsible for delivery of employees, catering of employees. 4. Supervising the work of cleaning staff in the office. 5. Control of proper condition of office equipment, furniture, communications. 6. Participation in other HR projects (assistance in recruiting, T&D or team buildings).