菜鸟菜鸟-欧洲SSC&Payroll-西班牙

1. Responsible for basic HR operations and query handling for the SSC (Shared Service Center) in the Europe region, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement. 2. In charge of overseas attendance management, including policy alignment, hands-on operations for attendance and leave, daily support, and process optimization. 3. Understand the service scope and responsible business modules; skilled at analyzing client issues and pain points, identifying needs, proposing improvement suggestions, driving implementation, and enabling regional HRGs and business teams. 4. Participate in regional project-based work, including cross-functional collaboration with IT, administration, procurement and other departments.

1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。

职位概述： 负责欧洲自营产品相关的签证咨询，协助回复客户咨询和签证材料审核。 1、为客户提供签证咨询服务，解答客户关于签证申请的各种问题，协助签证专员处理资料相关事项； 2、收集、整理和审核客户提供的签证材料，确保客人的办签证材料的完整性和准确性。

- 负责小米欧洲市场商业化直客广告主的开拓与维护，建立与合作伙伴的深度合作关系，与相关团队合作，解决销售过程中的各种问题和挑战； - 制定客户开发计划，深度维护客户关系，进行商务谈判并推进合同的签订 ； - 针对KA客户制定项目运营方案并落地； - 收集一线市场信息与竞品动态，输出销售业务策略及打法； - 承担跨部门沟通任务，协同产研运同学促进项目落地； - 关注行业市场，做好竞对分析，包括产品分析、运营策略分析等。