字节跳动后端研发工程师-客服平台-通用人工-北京
社招全职JCGC1地点：北京状态：招聘
任职要求
1、本科及以上学历，计算机相关专业背景； 2、熟悉Java/golang/PHP/Python/C++等至少一门语言，golang、python、Java经验者优先； 3、熟悉常用的互联网技术，包括但不限于Linux系统及原理、MySQL、NoSQL、RPC、MQ、缓存技术、微服务架构等； 4、具有良好的编码和文档习惯，注重代码风格，熟悉基础设计模式和原则，能持续的关注和优化自己做的项目； 5、加分：有客服系统或商业化SaaS平台相关开发经验。
工作职责
1、负责字节跳动全球客服业务平台的设计研发工作，深入业务，理解抽象，为用户提供智能化、高效的服务解决方案； 2、对不同周期和紧急程度的产品需求进行合理拆解实现； 3、进行相关产品的技术文档编写，方案设计； 4、学习研究业界先进技术，保持技术进步。
包括英文材料
学历+
Java+
https://www.youtube.com/watch?v=eIrMbAQSU34
Master Java – a must-have language for software development, Android apps, and more! ☕️ This beginner-friendly course takes you from basics to real coding skills.
PHP+
https://www.learn-php.org/
PHP is a server scripting language, and a powerful tool for making dynamic and interactive Web pages.
https://www.youtube.com/watch?v=l4_Vn-sTBL8
This PHP full course for beginners will teach you everything from scratch—from PHP basics to advanced concepts!
Python+
https://liaoxuefeng.com/books/python/introduction/index.html
中文，免费，零起点，完整示例，基于最新的Python 3版本。
https://www.learnpython.org/
a free interactive Python tutorial for people who want to learn Python, fast.
https://www.youtube.com/watch?v=K5KVEU3aaeQ
Master Python from scratch 🚀 No fluff—just clear, practical coding skills to kickstart your journey!
https://www.youtube.com/watch?v=rfscVS0vtbw
This course will give you a full introduction into all of the core concepts in python.
C+++
https://www.learncpp.com/
LearnCpp.com is a free website devoted to teaching you how to program in modern C++.
https://www.youtube.com/watch?v=ZzaPdXTrSb8
Linux+
https://ryanstutorials.net/linuxtutorial/
Ok, so you want to learn how to use the Bash command line interface (terminal) on Unix/Linux.
https://ubuntu.com/tutorials/command-line-for-beginners
The Linux command line is a text interface to your computer.
https://www.youtube.com/watch?v=6WatcfENsOU
In this Linux crash course, you will learn the fundamental skills and tools you need to become a proficient Linux system administrator.
https://www.youtube.com/watch?v=v392lEyM29A
Never fear the command line again, make it fear you.
https://www.youtube.com/watch?v=ZtqBQ68cfJc
MySQL+
https://juejin.cn/post/7190306988939542585
这是一篇 MySQL 通关一篇过硬核经验学习路线，包括数据库相关知识，SQL语句的使用，数据库约束，设计等。
[英文] MySQL Tutorial
https://www.mysqltutorial.org/
your go-to resource for mastering MySQL in a fast, easy, and enjoyable way.
https://www.youtube.com/watch?v=5OdVJbNCSso
MySQL SQL tutorial for beginners
https://www.youtube.com/watch?v=7S_tz1z_5bA
This beginner-friendly course teaches you SQL from scratch.
NoSQL+
https://nosql-database.org/
Everything about NoSQL Systems – Types, Benefits, and Real-World Uses
https://piaosanlang.gitbooks.io/mongodb/content/section1.1.html
NoSQL(NoSQL = Not Only SQL )，即"不仅仅是SQL"，指的是非关系型的数据库。是对不同于传统的关系型数据库管理系统的统称。
https://www.youtube.com/watch?v=0buKQHokLK8
NoSQL databases can operate in multiple modes: as key-value store, document store or wide column store.
RPC+
https://javaguide.cn/distributed-system/rpc/rpc-intro.html
为什么要 RPC ？ 因为，两个不同的服务器上的服务提供的方法不在一个内存空间，所以，需要通过网络编程才能传递方法调用所需要的参数。并且，方法调用的结果也需要通过网络编程来接收。
https://www.youtube.com/watch?v=S2osKiqQG9s
This video is part of an 8-lecture series on distributed systems, given as part of the undergraduate computer science course at the University of Cambridge.
消息队列+
https://www.youtube.com/watch?v=xErwDaOc-Gs
缓存+
https://hackernoon.com/the-system-design-cheat-sheet-cache
The cache is a layer that stores a subset of data, typically the most frequently accessed or essential information, in a location quicker to access than its primary storage location.
https://www.youtube.com/watch?v=bP4BeUjNkXc
Caching strategies, Distributed Caching, Eviction Policies, Write-Through Cache and Least Recently Used (LRU) cache are all important terms when it comes to designing an efficient system with a caching layer.
https://www.youtube.com/watch?v=dGAgxozNWFE
微服务+
https://learn.microsoft.com/en-us/training/modules/dotnet-microservices/
Microservice applications are composed of small, independently versioned, and scalable customer-focused services that communicate with each other by using standard protocols and well-defined interfaces.
https://microservices.io/
Microservices - also known as the microservice architecture - is an architectural style that structures an application as a collection of two or more services.
https://spring.io/microservices
Building small, self-contained, ready to run applications can bring great flexibility and added resilience to your code.
https://www.ibm.com/think/topics/microservices
Microservices, or microservices architecture, is a cloud-native architectural approach in which a single application is composed of many loosely coupled and independently deployable smaller components or services.
https://www.youtube.com/watch?v=CqCDOosvZIk
https://www.youtube.com/watch?v=hmkF77F9TLw
Learn about software system design and microservices.
设计模式+
https://liaoxuefeng.com/books/java/design-patterns/index.html
设计模式，即Design Patterns，是指在软件设计中，被反复使用的一种代码设计经验。使用设计模式的目的是为了可重用代码，提高代码的可扩展性和可维护性。
[英文] Design Patterns
https://refactoring.guru/design-patterns
Design patterns are typical solutions to common problems in software design. Each pattern is like a blueprint that you can customize to solve a particular design problem in your code.
https://www.youtube.com/watch?v=NU_1StN5Tkk
Design Patterns tutorial explained in simple words using real-world examples.
SaaS+
https://www.ibm.com/cn-zh/think/topics/saas
软件即服务 (SaaS) 是一种基于云的软件交付模式，服务提供商借此托管应用程序，并通过互联网向用户提供这些应用程序。
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