阿里巴巴Project Korea JV-项目管理PMO-杭州&首尔

-与业产研一起推进核心项日的整体目标战路规划、协调与执行，确保项目按时、按质完成 -制定项目管理流程和需求管理流程，优化相应的管理工具和办法，提升组织协调效率和研发效能 -与技术团队、业务部门紧密合作，确保项目需求清晰，风险得到妥善管理 -监控项目进度，定期汇报项目状态，及时识别并解决项目中出现的问题 -推动跨部门沟通与协作，确保项目目标与公司战路一致

You will support the design and optimization of fulfillment and logistics products, enabling seamless “store-as-warehouse” operations and reliable multi-tier delivery services—from next-day to instant. Key Responsibilities ● Help build in-store fulfillment tools for task assignment, packing verification, and handoff logging. ● Support product capabilities for multiple delivery modes (Day, Dawn, Instant), including option display, routing logic, and real-time tracking. ● Implement SLA monitoring and automated compensation features to enhance delivery transparency. ● Integrate internal WMS/TMS systems with external logistics partners to ensure accurate data flow across orders, inventory, and carriers. ● Observe frontline operations, gather feedback from fulfillment teams, and refine product usability and efficiency. 职位概述 您将参与 O2O超市履约与物流相关产品的设计与优化，支持“店仓一体”模式下的订单处理、拣货作业及多时效配送服务，保障履约链路稳定高效。 核心职责 ● 参与门店履约系统的功能设计，支持拣货任务下发、打包质检、交接记录等操作数字化； ● 协助构建多时效配送（次日达、黎明达、即时达）的产品能力，包括配送选项展示、调度规则、状态追踪等； ● 支持SLA监控与自动补偿机制的产品实现，提升履约透明度与用户信任； ● 对接内部WMS/TMS系统及外部物流平台，确保订单、库存、运力数据准确流转； ● 深入一线作业场景，收集运营反馈，持续优化产品易用性与执行效率。

You will help build and maintain seller-facing and category operations products, enabling both large and small merchants to manage listings, inventory, and orders efficiently—while supporting data-driven assortment strategies. Key Responsibilities ● Contribute to the seller backend system, including product listing, pricing, inventory sync, order management, and settlement. ● Help design differentiated solutions: advanced workflows for large KA sellers and simplified tools for SMBs. ● Support category operations by implementing features like curated product pools, bestseller rankings, and scenario-based bundles. ● Develop self-service tools for sellers, such as performance dashboards, guided onboarding, and certification flows. ● Partner closely with ops and engineering teams to ensure accurate requirement translation, timely delivery, and measurable impact. 职位概述 您将参与 O2O平台商家端及商品运营相关产品的设计与维护，支持KA与SMB商家高效管理商品、库存与订单，并助力品类策略通过产品能力落地。 核心职责 ● 参与商家后台系统功能建设，包括商品发布、价格设置、库存同步、订单处理等模块； ● 协助设计面向不同规模商家的产品方案——为大型KA提供高阶作业支持，为中小商家提供轻量易用工具； ● 支持品类运营需求，如选品池管理、热销榜展示、场景化商品组合配置等功能实现； ● 开发商家自助工具，如数据看板、操作指引、认证流程等，提升商家使用效率； ● 与运营、技术团队紧密配合，确保产品需求准确理解、按时交付、效果可衡量。

As a Consumer Product Manager, you will contribute to the design and iteration of O2O supermarket consumer-facing products. You’ll focus on user acquisition, shopping experience, and post-purchase flows to build a simple, efficient, and engaging online grocery platform. Key Responsibilities ● Contribute to core user journeys in the mobile app and mini-program (e.g., homepage, search, product detail, checkout, membership center). ● Support user growth features such as onboarding flows, referral programs, check-in rewards, and coupon systems. ● Enable time-sensitive marketing campaigns (e.g., “Morning Delivery,” “Emergency Essentials”) through flexible product configuration tools. ● Improve post-purchase experience by refining return/refund requests, status tracking, and automated compensation flows. ● Continuously propose and validate product improvements based on user feedback and key metrics (conversion rate, retention, NPS, etc.). 职位概述 作为用户产品经理，您将参与 O2O超市平台消费者端的产品功能设计与迭代，围绕用户增长、购物体验和售后服务等场景，打造简洁、高效、有温度的线上超市产品。 核心职责 ● 参与App及小程序核心链路（首页、搜索、商品详情、下单、会员中心等）的产品设计与优化； ● 支持用户增长相关功能落地，如新客引导、邀请裂变、签到积分、优惠券体系等； ● 配合运营团队，实现“清晨配送”“应急补给”等场景化营销活动的产品配置能力； ● 优化售后流程的产品体验，包括退换货申请、进度查询、自动补偿等模块； ● 基于用户反馈与数据指标（转化率、留存率、NPS等），持续提出并验证产品改进方案。