阿里巴巴Alibaba International Digital Commerce Group-Fulfillment & Logistics Operations Manager-Seoul
任职要求
o 7+ years of experience in e-commerce, retail, or local services fulfillment/logistics. o Experience with store-based fulfillment, dark stores, or quick commerce is a plu…
工作职责
•About the Role: You will be responsible for operating integrated “store-as-warehouse” fulfillment centers and managing multiple delivery models—including next-day, early-morning, and instant delivery—to ensure stable and timely order fulfillment. •Key Responsibilities: o Operate fulfillment centers within online supermarket, ensuring smooth picking, packing, and handoff processes. o Manage daily operations across multiple delivery modes and maintain service quality. o Establish basic operational standards and conduct routine quality checks. o Coordinate closely with logistics partners and store teams to improve on-time delivery and customer satisfaction.
● You will shape O2O’s product assortment and seller ecosystem—defining category strategies while partnering with both large and small merchants to deliver a reliable, diverse product catalog. ● Key Responsibilities ○ Define category-specific product pools (fresh, pantry, beauty, FMCG, etc.) and set selection, pricing, and rotation strategies. ○ Curate bestseller lists, seasonal bundles, and scenario-based assortments (e.g., “Family Dinner Kit”). ○ Serve as the primary partner for key account, enabling joint assortment planning, inventory alignment, and promotions. ○ Equip sellers with SaaS toolkits, operational playbooks, training, and performance dashboards. ○ Monitor seller health metrics (stockouts, ratings, fulfillment speed) and drive continuous improvement.
1. Local to Local E-commerce Logistics Operations - Polish Market: Establish operation process and management mechanism from scratch for the local to local business to support the growth strategy from the ecommerce side. 2. Coordination & Accountability: Oversee the management of local service providers and facilitate internal collaboration, taking responsibility for cost efficiency, transit times, and customer satisfaction. You will be instrumental in addressing operational issues and fostering seamless communication between internal and external clients. 3. End-to-End Logistics Optimization: Immerse yourself in every facet of the logistics chain (from merchant to final consumers), exerting meticulous control over each stage. Act as the representative in driving continuous improvement and refinement of processes and systems. 4. Operational Exceptions & Project Delivery: Manage and resolve a variety of operational anomalies, exercise strong control over local logistics expenses, and successfully execute project-based tasks assigned by the company 职位描述： 1. 本对本电商物流运营-波兰市场，从0搭建运营流程和管理体系予以支持电商平台的业务发展； 2.负责协调当地服务商管理运营问题，及协调内部的合作沟通，对线路成本、时效以及客户体验负责； 3.深入物流全链路各环节，把控每个环节，作为业务方对流程和系统进行不断优化和完善 4.处理各类运营异常，管控本地物流成本，及完成公司安排的项目性工作
About Miravia : Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow. We seek a strategic Senior Manager, Product & Content Compliance to safeguard our platform against illegal products and harmful UGC while balancing business growth with evolving legal mandates. Key Responsibilities: 1. Product Compliance Strategy & Execution Lead the development and implementation of strategies to detect, review, and action prohibited/illegal product listings using smart automation and manual oversight. Create, update, and enforce Seller Policies and SOPs to align with local and EU regulations (e.g., consumer safety, restricted items) and platform standards. Design and optimize smart detection rules to flag high-risk products, ensuring scalability and accuracy. Manage an operations team responsible for manual reviews of product listings, appeals, and seller reports. Define permissible product categories, set requirements (e.g., certifications, documentation), and enforce restrictions. Collaborate with Legal, Product, and Engineering teams to integrate new compliance requirements. 2. User-Generated Content (UGC) Compliance Develop and execute strategies to monitor and moderate prohibited UGC (reviews, images, videos) in compliance with laws and platform guidelines. Establish content policies and moderation workflows, balancing user expression with safety. Build smart detection systems to identify harmful content (e.g., hate speech, fraud) and reduce false positives. Oversee a team handling UGC reviews, user reports, and appeals, ensuring timely resolution. Partner with Product and Data teams to implement UGC compliance tools. 3. Cross-Functional Leadership Advise senior leadership on compliance risks, trends, and mitigation strategies. Drive process improvements through data analysis (using SQL), automation, and stakeholder feedback. Manage compliance-related projects end-to-end, ensuring alignment with business goals.
- Design and implement advanced data models and algorithms to extract insights from large and complex datasets, focusing on business growth and optimization in the Korea market. - Collaborate with cross-functional teams to understand business needs, define key performance indicators (KPIs), and develop data-driven solutions to address strategic challenges. - Analyze and interpret data to identify trends, patterns, and correlations, providing actionable recommendations for product development, marketing strategies, and operational improvements. - Present findings and recommendations in a clear and actionable manner and support major business decisions