阿里巴巴LAZADA-Manager-Process & BPO Management-Hangzhou

任职要求

Requirements/Qualifications:
-Bachelor's degree or higher in accounting, minimum 5 years’ experience in managing projects/implementations.
-Technically competent and operationally hands-on.
-Ability to work cross-functionally.
-Ability to work within tight timeframes, manage multiple priorities and demonstrate flexibility as priorities change.
-Detail-oriented w…

工作职责

Responsibilities
In this position, you will:
1. Be the subject matter expert in processes and systems used for various accounting processes.
2. Contributes to the review of business initiatives
-Design process and suggest systems developments to support the success of business initiatives.
-Be involved in Business Partnering with relevant stakeholders.
-Create documentation of policies, manuals and SOPs for new initiatives.
3. Build trusting relationship and continuous interaction with internal stakeholders, as well as, BPO (if required) to ensure high quality delivery of service and maximum customer satisfaction.
4. Support the transition of new entities/ workflow to Finance BPO when there are new initiatives, process changes or transactional work remaining in local ventures, as well as, the overall governance framework for Finance BPO, including SLAs monitoring and issues resolution.
5. Continuously seek process improvement, greater productivity and efficiency in accounting processes, which might involve process re-design, including adoption of automation tools, and resolve potential control issues.
6. Participate in other projects as required