阿里巴巴Lazada eLogistics-Logistics Product Design-广州
任职要求
Job Requirements:
1. Bachelor's or Master's degree in logistics, computer science, engineering or related fields.
2. Proficiency in English as the working language.
3. 3-5 years of experience in logistics products, consulting or operations is preferred.
4. Good communication and collaboration skills, able to effectively communicate with team members and stakeholders.
5. Experience in the following logistics industry areas is preferred:
- Transportation management systems, sortation center management systems and labor management systems.
岗位要求：
1. 本科或硕士学历，物流/计算机科学/工程或相关领域。
2. 精通英语作为工作语言。
3. 3-5年物流产品、咨询或运营经验者优先。
4. 具备良好的沟通和协作能力，能够有效地与团队成员和利益相关者沟通。
5. 有以下物流行业工作经验者优先
- 运输管理系统和分拨中心管理系统和劳动力管理系统工作职责
1、Responsible for product design on the LAZADA platform, understanding user needs, formulating and executing product design strategies to enhance user experience. 2、Collaborate with cross-functional teams, including business, technology, and operations, to drive innovation and optimization of product features. 3、Conduct market research and analyze competitors to provide data-driven insights and innovative design ideas. 4、Create and maintain product design documentation, including prototypes, flowcharts, and user stories, ensuring clarity and feasibility of designs. 5、Track user feedback after product launch and continuously refine designs to improve user satisfaction and product performance. 1、负责LAZADA平台的产品设计，理解用户需求，制定并执行产品设计策略，提升用户体验。 2、与跨职能团队协作，包括业务、技术、运营等部门，共同推动产品功能的创新和优化。 3、进行市场研究，分析竞品，为产品设计提供数据支持和创新思路。 4、创建并维护产品设计文档，包括原型、流程图、用户故事等，确保设计的清晰度和可实施性。 5、跟踪产品上线后的用户反馈，持续优化设计，以提高用户满意度和产品性能。
- Manage FBA PM team which cover topics including business trend, program operations, and product management. - Identify opportunities across the Global Selling Seller segments and life cycle, build up new products/services to help the growth of Global Selling sellers, define go-to-market strategy and drive the success of the products. - Clearly define and communicate product requirements, gain support from internal stakeholders and external partners. - Own the CN to worldwide logistics product design and development. Work with CN tech teams and global tech teams to improve product features. - Lead and develop a team composed by product manager, program manager, carrier manager, and sales ops to accomplish product launch and adoption goals.
Job responsibilities: 1. Have a certain understanding of all aspects of Hong Kong's local distribution and import/export business, design logistics fulfillment processes according to customer demands, and promote internal and external resources to achieve them 2. According to the operation goals, formulate a systematic operation strategy and achieve phased results 3. According to operation data analysis and user feedback, continuously optimize product user experience
Job Requirements: 1. Local Logistics Network Development and Management •Responsible for the selection, negotiation, contract management, and operational optimization of logistics service providers (e.g., couriers, last-mile delivery, warehouse providers) for AliExpress in Brazil. •Build an efficient and cost-effective delivery network to ensure timely logistics coverage across core and remote areas in Brazil. •Monitor KPIs of logistics providers (delivery success rate, transit time, damage rate, complaint rate), and drive continuous improvement. 2. Warehouse and Distribution Operations Optimization •Manage local warehouses (owned or 3PL partners), optimizing inventory turnover, sorting efficiency, and outbound speed. •Develop local delivery strategies including standard shipping, express delivery, and reverse logistics (returns and exchanges). •Optimize delivery routes to reduce logistics costs and enhance user experience. 3. Logistics Product and User Growth Support •Design logistics service solutions for the Brazilian market (e.g., free shipping, guaranteed delivery times) to improve user conversion and repeat purchase rates. •Collaborate with the local AliExpress sales team to develop logistics support plans for major promotional events. •Analyze user feedback on logistics experience and drive improvements in logistics services and internal processes. 4. Cost Control and Data Analysis •Regularly analyze logistics cost structures (transportation, warehousing, last-mile delivery), and develop strategies for cost reduction and efficiency improvement. •Use data monitoring (e.g., order fulfillment time, error rate) to identify issues and drive improvements. 5. Cross-functional Collaboration •Work closely with local business, customer service, and product teams in Brazil to resolve logistics-related issues. 职位要求： 1. 本地物流网络建设与管理 - 负责AliExpress在巴西的物流服务商（如快递、最后一公里配送、仓库服务商）的筛选、谈判、合同管理及运营优化。 - 建立高效且经济的配送网络，确保覆盖巴西核心城市及偏远地区的物流时效。 - 监控物流服务商KPI（妥投率、时效、破损率、客诉率），推动持续改进。 2. 仓配运营优化 - 管理本地仓库（如自营仓或3PL合作仓），优化库存周转、分拣效率及出库时效。 - 制定本地配送策略，包括标准配送、加急配送、逆向物流（退换货）。 - 优化配送路径以降低物流成本并提升用户体验。 3. 物流产品与用户增长支持 - 设计巴西市场的物流服务方案（如免费配送、时效承诺），提升用户转化和复购率。 - 与AE本地平台销售团队协作，针对大促制定物流保障方案。 - 分析用户物流体验反馈，推动物流服务商和内部流程优化。 4. 成本控制与数据分析 - 定期分析物流成本结构（运输、仓储、末端配送），制定降本增效策略。 - 通过数据监控（如订单履约时效、异常率）发现问题并推动改进。 5. 跨团队协作 - 与巴西本地业务、客服、产品团队紧密配合，解决物流异常问题。 - 对接平台技术团队，优化物流系统。
1. Define, Drive, and Deliver Selling Strategy Roadmap: Develop and execute a comprehensive multi-year roadmap selling strategy, ensuring alignment with organizational goals. 2. Define selling strategy and lead sales team on value propositions, facilitate business opportunities, and devise sustainable customer strategies to achieve sales goals. 3. Leadership in Product Implementation: Lead the team in implementing new products and services, actively participating in product design and development alongside internal stakeholders, including product, program, and operation teams. 4. Team Management and Development: Manage and develop the team, driving month-over-month (MoM) growth through effective collaboration with cross-functional teams. 5. Performance Ownership and Data-Driven Management: Own the performance of the sales team, creating matrices to manage the pipeline for efficient execution. Collaborate with the BI/Sales operations team to establish data modeling and analysis methods, designing and implementing the new seller onboarding funnel and loyalty monitoring system. 6. Team Productivity Enhancement: Manage and enhance team productivity by optimizing tools, driving sales process improvements, and ensuring team compliance. 7. Scalable Growth and Data Analysis: Implement scalable approaches to drive seller business, conducting thorough analysis to understand sales trends and drivers. Develop recommendations for business growth based on insights derived from data. 8. Demonstrate Core Leadership Competencies: Showcase a high level of competency in delivering results, emphasizing a bias for action, inventing and simplifying processes, diving deep into problem-solving, taking ownership, earning trust, and maintaining a customer-centric focus.