阿里巴巴阿里国际站-客户经理-B2B Business - 台中

1.产品重塑与PMF验证 (Re-design & PMF):诊断现有产品问题，重点关注入驻体验、运营效率、交易合规、营销获客等环节。重新设计 商家端核心产品线，包括但不限于：商家运营工作台、询盘管理/报价系统、内容营销工具、数据分析及报表等，以匹配欧洲商家的精细化、高合规性和效率优先的诉求。负责在欧洲市场开展PMF验证，通过快速迭代和指标跟踪，确保新产品体系能有效服务欧洲高价值商家。 2.本土化与差异化定制 (Localization & Customization):深挖欧洲商家（特别是中小企业和品牌商）在多渠道管理、本地物流/仓储、税务合规、支付习惯、客户服务等方面的特殊需求，并转化为具体的产品功能。确保所有产品设计严格遵守欧洲本土的商业规范和法律法规。 3.AI与技术整合 (AI & Technology Leverage):主导 AI 技术在商家产品中的应用，例如：利用 AI 赋能的智能报价、多语言内容生成、商家信用/资质评估、以及客户管理（ CRM ）集成等，提升欧洲商家的运营效率和获客转化率。高效整合 Alibaba.com 国际站现有成熟的后端能力，并进行必要的二次开发和接口定制，服务欧洲前台产品。 4.跨职能协作与团队管理 (Leadership & Collaboration):作为商家端产品的关键对外接口，与欧洲本地的运营、销售、法务团队紧密协作，协调国内中台技术产品等资源共同解决本地问题。招聘和指导一支具有全球视野和本土执行力的产品经理团队。 1. Product Re-design and PMF Validation ：Diagnose issues in the current product, with a focus on areas such as onboarding experience, operational efficiency, transaction compliance, and marketing/customer acquisition.Re-design the core seller-side product line, including but not limited to: the Seller Operations Workbench, Inquiry Management/Quotation System, Content Marketing Tools, Data Analytics, and Reporting, to match the European sellers' demands for precision, high compliance, and efficiency.Lead the Product-Market Fit (PMF) validation in the European market, ensuring the new product ecosystem effectively serves high-value European merchants through rapid iteration and metric tracking. 2. Localization and Differentiated Customization：Deeply investigate the specific needs of European merchants (especially SMEs and brand owners) in areas like multi-channel management, local logistics/warehousing, tax compliance, payment habits, and customer service, and translate these into concrete product features.Ensure all product designs strictly adhere to European local business norms and legal regulations. 3. AI and Technology Leverage：Spearhead the application of AI technology in seller products, such as AI-powered intelligent quotation, multi-lingual content generation, seller credit/qualification assessment, and Customer Relationship Management integration, to enhance European sellers' operational efficiency and customer acquisition conversion rate.Efficiently integrate the existing mature backend capabilities of Alibaba.com, performing necessary secondary development and interface customization to support the European front-end products. 4. Leadership and Cross-Functional Collaboration ：Act as the key external interface for seller-side products, collaborating closely with local European Operations, Sales, and Legal teams, and coordinating domestic resources such as central platform technology and product teams to jointly resolve local issues.Recruit and mentor a product management team that possesses global vision and local execution capabilities.

通過上門拜訪結合其它業務模式，爲有出口需求的企業，提供外貿營銷解决方案及專業的售後服務。 1、指導客戶熟練掌握阿里巴巴網站使用和SCRM的操作技巧，解答客戶常見問題； 2、協助客戶分析行業動向和網站使用情况等信息，確保客戶問題第一時間得到有效解决； 3、和客戶建立長期良好的合作關係，提供適合企業的外貿營銷解决方案；

通過上門拜訪結合其它業務模式，爲有出口需求的企業，提供外貿營銷解决方案及專業的售後服務。 1、指導客戶熟練掌握阿里巴巴網站使用和SCRM的操作技巧，解答客戶常見問題； 2、協助客戶分析行業動向和網站使用情况等信息，確保客戶問題第一時間得到有效解决； 3、和客戶建立長期良好的合作關係，提供適合企業的外貿營銷解决方案；

1. Taiwanese Hi-Tech Account Management: • Develop and maintain deep, C-level relationships with key stakeholders within Taiwanese hi-tech companies (EMS, semiconductor, etc.). • Act as a trusted advisor, understanding their digital transformation roadmaps, operational pain points, and strategic goals. • Lead the sales cycle for opportunities in smart factory, universal identification including facial recognition but not limited using SenseTime's AI platform and products. • Ensure service delivery and satisfaction to maintain and grow existing revenue streams. 2. Global Account Management (GAM): • Develop and execute global account plans for a select portfolio of strategic international clients. • Coordinate with internal SenseTime teams (pre-sales, product, R&D) and regional offices including NEA and SEA to ensure a unified sales strategy and service model. • Drive adoption of SenseTime's technology stack into the client's global operations, negotiating complex, multi-year agreements. 3. Sales & Business Development: • Proactively identify, qualify, and develop a robust pipeline of new opportunities within your target accounts. • Articulate the tangible business value of SenseTime's Computer Vision and Generative AI solutions to both technical and executive audiences. • Lead proposal development, contract negotiation, and closing to consistently meet and exceed sales targets. • Provide accurate sales forecasting and market feedback to leadership.