商汤售前解决方案经理(东北亚地区）

任职要求

1.Bachelor and above Degree, majored in Computer Science, Communications technology, Computer Engineering or equivalent field is a plus.
2.Native level communication in both Chinese and Korean is must. Fluent English writing/reading skill is required.
3.With 3+ years of experience working on technical support or integration development consultant, has a clear understanding of customer requirements. Experiences in industries such as AIGC, LLM, Metaverse, or Cloud Platform and Server cluster.
4.Strong backgrounds in IT with good understanding of networks / server / cloud platform / video analysis / 3Dmesh, better to have experience in C++/ MySQL / Linux / AI algorism model / Html / Unity related areas.
5.Has strong external and internal communication skills to work effectively with customers and teammates. Clear logical thinking to analyze and solve problems in complicated situation. And has professional attitude to work.
6.Ability to self-drive and manage multiple tasks and projects in a fast-moving environment, keep learning internal new products and industrial competing solutions.

工作职责

1.Provide technical support in the sales process, including product introduction, demand analysis, solution design, PoC support, product testing, and draft technical proposal or related technical documentation to support the sales process. Responsibility also includes project status updates, risk analysis through PoC and customer feedback.
2.Support for project delivery of SenseTime AI solutions and provide development guidance to customers and partners in the process of system integration. 
3.Ad-hoc technical support and help trouble shooting to solve technical issues, via efficient internal communication with remote R&D teams.
4.Train and guide customers to utilize SenseTime solutions to meet their requirements. Provide feedbacks to product and R&D team to help continual iterations.
5.Support for after sales request and optimize related workflow with HQ A/S team to complete local after sales service for local customers.