
得物(Senior)Account Management Manager-Italy
任职要求
1、本科及以上学历,3年以上电商平台行业经验,有球鞋/奢侈品商家/类目运营经验为优; 2、意大利语能力优秀,为工作语言;有欧洲工作经验,对欧洲奢品/潮流文化了解; 3、逻辑清晰,具有好奇探索精神,能够通过方法论和数据沟通解决问题,具有良好的0-1项目成功案例和商务谈判能力; 4、自驱力强,积极主动,高效执行力,善于沟通,有较强的项目统筹能力,善于跨部门工作推进,能向前一步; 5、熟练使用office办公软件,excel能力中高以上(公式/pivot等),较强奢品市场及数据触觉敏锐,分析、数据拆解及呈现能力优秀。
工作职责
1、熟悉欧洲潮奢品业态,有大量卖家孵化和运营经验,能快速对卖家进行分层运营管理,明晰类目卖家商品结构和货源情况,梳理制定KA和PKA卖家的成长路径,针对不同层级的卖家给予成长帮助,不断优化商家运营机制和流程; 2、了解跨境潮奢品平台电商体系,能根据平台特性及模式需求,制定不同商家的发展目标,配合解决商家入驻后的问题,推进卖家的产品丰富度以及销售的快速成长; 3、洞悉竞争对手运营动态,平台用户构成分析及热销品类分析,挖掘业务机会点,推动不同层级不同类型商家的增长; 4、对市场走向熟悉,能进行品维度的线索收集和管理,熟悉欧洲货品在中国市场的新品、热销款、尾货结构,通过商品沉淀提升用户关系和用户粘性、预判行业机会,运用到不同商家; 5、协同产品,BI等横向内部团队,结合卖家和运营的需求,提出建议并协助推进优化方案的落地,持续提升客户和商家的体验。
1. Build, manage, and develop a team of sales representatives to achieve new account acquisition targets, coaching them on competitive positioning and relationship building while executing Keeta's sales strategies in a high-pressure startup environment. 2. Develop and maintain strategic relationships with key restaurant partners, driving deep collaboration in menu optimization and promotional campaigns. 3. Develop deep understanding of local food delivery market dynamics and competitor strategies, identify new business opportunities and market segments, and create tactical plans for market penetration that leverage Keeta's unique value proposition. 4.Establish strong working relationships with operations, product, and marketing teams to ensure seamless partner onboarding, act as the voice of the market to inform strategic decisions, and collaborate with delivery operations to optimize partner experience. 5. Utilize CRM systems and sales analytics to track team performance and pipeline health, gather frontline market intelligence and competitive insights, and implement systematic processes for lead generation and conversion in a resource-constrained startup environment.
Location: Shanghai Key 1、Manage end-to-end projects to deliver the holistic solution required to meet business enablement, operational excellence, and strategic transformation 2、Have end-to-end ownership of new hotel chains acquisitions and existing hotel chains management, understand partners’ strategy and objectives, and help to grow the revenue 3、Initiate, develop, and manage mutually beneficial relationships with key stakeholders in the assigned accounts (Global Chains), and orchestrate discussions with senior execs around their business needs 4、Take a customer-centric approach to everything you do. Ensure hotels chains content, rates, availability, and products offer the best value to Trip.com customers 5、Responsible for full account management including performance tracking, production optimization, workshop conducting, and issue solving to drive mutual performance objectives, annual targets, and milestones globally 6、Conduct data research & analysis, and routine performance review meetings with VP, SVP, and even C-level in global hotel chain teams in different geographical areas to make sure the result in a positive financial contribution 7、Be able to initiate new regional projects and accelerate the progress of global projects to promote brand awareness, business strategy, and products benefits to hotel chain partners 8、Coordinate across Trip.com group internal teams, including teams of the platform, product, service, and marketing in order to achieve the account’s expectations and maximize performance. Map prospective accounts around organizational structure, people, and existing technology 9、Other assigned tasks based on business need Key

- Business expansion and supply acquisition efforts in the US, familiar with trends in local markets and the supply source/ flow, especially in the sneaker/fashion industry. - Collaboration with cross functional departments on promotional and marketing activities - Conduct weekly data analysis on the sales and inventory of each category/ brand/ SKU's, forecast and optimize sales, drive the matching of product supply and sales; - Daily business metrics monitoring and communication of vendors, data analysis, coordination of marketing activity resources, price negotiation, and driving vendors to achieve revenue growth; - Cultivate the growth of vendors through systematic methods such as products preparation/ platform understanding/ training, and maximize the capabilities of vendors - Target, plan, strategize supply acquisition based on buy side demand of brands and categories - Weekly/ Monthly/ Quarterly/ Annual Business Reviews to formulate strategy of the business - Sellers' daily order fulfillment performance follow-up and problem solving - Achieve targets as assigned
Product Strategy & Development • Lead the development of AI-driven product strategies to drive NBS AI penetration • Identify growth opportunities across seller segments and lifecycle stages • Design and implement AI solutions that enhance seller success metrics and operational efficiency • Drive efficiency and productivity of seller recruitment, account management or go-to-market activities • Lead continuous product optimization based on user feedback Technical Leadership • Partner with data science and engineering teams to develop and implement AI/ML solutions • Define clear technical requirements and success metrics for AI-powered features • Oversee development cycles and ensure successful deployment of solutions • Drive data-informed decision making across product initiatives Stakeholder Management • Lead cross-functional collaboration between central product and program management teams, technical teams, business stakeholders, and external partners • Drive effective communication of product strategy, roadmap, and impact analysis to leadership • Manage change initiatives and stakeholder alignment across CN team and MP teams