携程Senior Key Account Manager/Key Account Manager, Global Chains(MJ019437)
任职要求
1、Fluent in English
2、Bachelor’s or Master's degree in a related field
3、A minimum of 8 years of working experience in hospitality, revenue/yield management, or e-commerce
4、An existing network with Tourism Boards, Hotel Chains, and travel influencers would be preferred
5、Strong negotiation and influencing skills
6、Strong problem-solving skills with a logical mindset
7、Ability to demonstrate professional presentation
8、Ability to adjust different communication methods depending on the stakeholders
9、Strong knowledge of the travel industry and channel distribution
10、Result and data-driven with strong analytical skills
11、Strong project management skills
12、Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
13、Willing to travel
工作职责
Location: Shanghai Key 1、Manage end-to-end projects to deliver the holistic solution required to meet business enablement, operational excellence, and strategic transformation 2、Have end-to-end ownership of new hotel chains acquisitions and existing hotel chains management, understand partners’ strategy and objectives, and help to grow the revenue 3、Initiate, develop, and manage mutually beneficial relationships with key stakeholders in the assigned accounts (Global Chains), and orchestrate discussions with senior execs around their business needs 4、Take a customer-centric approach to everything you do. Ensure hotels chains content, rates, availability, and products offer the best value to Trip.com customers 5、Responsible for full account management including performance tracking, production optimization, workshop conducting, and issue solving to drive mutual performance objectives, annual targets, and milestones globally 6、Conduct data research & analysis, and routine performance review meetings with VP, SVP, and even C-level in global hotel chain teams in different geographical areas to make sure the result in a positive financial contribution 7、Be able to initiate new regional projects and accelerate the progress of global projects to promote brand awareness, business strategy, and products benefits to hotel chain partners 8、Coordinate across Trip.com group internal teams, including teams of the platform, product, service, and marketing in order to achieve the account’s expectations and maximize performance. Map prospective accounts around organizational structure, people, and existing technology 9、Other assigned tasks based on business need Key
Why join us: Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car, and mobile life. Founded in 2011, we are committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world. We've brought our products to 100+ countries and regions with more than 140 million users and a revenue of 2+ billion USD in 2022. Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, home security and other categories, bringing leading products with technological charm and 1400+ intellectual property rights to the market, to ensure that our products continue to be popular. Today, we have 4000+ employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East and the proportion of R&D personnel up to 50%. We are always looking for top talent like you to join us! For more information, please visit: https://us.anker.com/ Location: Hybrid at Bellevue, WA About the Role We are seeking an experienced Regional Channel Manager to develop and manage our In-Region (IR) retail channels for eufy's upcoming product line(s). This role is responsible for setting the overall IR channel strategy, leading sales execution, optimizing partner relationships, and driving sustainable revenue growth. You will collaborate cross-functionally to ensure strong brand presence and operational excellence across the IR retail network. Key Responsibilities - Develop and execute a comprehensive IR channel strategy to meet sales and market share objectives. - Lead and manage IR channel sales teams, providing guidance and support to achieve targets. - Build and maintain strong relationships with key IR retail partners and distributors. - Plan and oversee channel promotions, incentive programs, and marketing campaigns to drive sell-in and sell-through performance. - Monitor and analyze sales data, inventory levels, and channel performance metrics; recommend improvement initiatives. - Negotiate contracts, pricing, and commercial terms with IR channel partners. - Collaborate with marketing, supply chain, and product teams to ensure smooth execution of channel programs. - Stay updated on market trends, competitor activities, and emerging opportunities within the IR retail landscape. - Prepare and deliver regular business reviews and strategic reports to senior management.
Position Overview:We are seeking a passionate candidate to promote Trip.Biz's collaboration with Global Chain Partners and meet our clients' growing accommodation needs through offering a variety of hotel brands and range of products. The goal is to develop and execute a winning hotel solutions strategy with all Global Hotel Chains to secure the best hotel partnerships for our clients. Thorough understanding of the TMC market and clients’ needs in the corporate travel segment will be essential. Project Management:Manage end-to-end projects to deliver comprehensive solutions that meet business enablement, operational excellence, and strategic transformation needs with hotel chain partners.Coordinate with Trip.Biz internal teams, including client success, product, service, and marketing teams, to meet account expectations and maximize performance.Enhance products and capture new business opportunities such as Loyalty and marketing avenues to promote and drive new revenue streams.Strong technical project management capability, especially API related project. Able to deliver comprehensive project management file to make sure related party could deliver with timeline requirement. Account Management:Responsible for full account management, including performance tracking, production optimization, conducting workshops, and resolving issues to achieve mutual performance objectives.Deliver Quarterly Business Review to Hotel Chains with data-driven strategy and information to guide future collaborations, quantify and prioritize opportunities to improve inventory and client offerings. Build Strategic Partnership/Relationship Management:Initiate, develop, and manage mutually beneficial relationships with key stakeholders in assigned accounts (Global Chains) and facilitate discussions with senior executives regarding their business needs.Take end-to-end ownership of new hotel chain acquisitions and existing hotel chain management, understand partners' strategies and objectives, and contribute to account growth based on company strategy.
As the Key Account Management Lead, you will be responsible for leading and guiding one key account management team in building and maintaining strong, long-lasting relationships with our brand partners. You will oversee the development of key account plans, negotiate commertial terms, and and enhance their performance on our platform through exceptional merchants services. This role will report to the Head of Key Account. Job description: 1. Business Development and Negotiation: Lead team to build and strengthen relationships with key brand partners through key engagement and negotiation of mutually beneficial agreements; Utilize exceptional communication skills to interact effectively with senior executives, understanding their needs and aligning our services to their strategic goals. 2. Key Account Planning and Execution: Develop and implement a comprehensive key account management strategy that aligns with both company's business goals and brand partners' objectives; Allocate resources effectively to support strategic initiatives and maximize ROI for both the company and our partners; Regularly assess partner performance to optimize their success on our platform through data analysis. 3. Leadership and Team Management: Lead the key account management team by setting clear objectives, providing guidance, and offering professional development opportunities; Define and track key performance indicators (KPIs) for the key account managers to measure success and drive team performances; Foster a culture of excellence and accountability within the team, ensuring all members are equipped to meet and exceed their goals. 4. Cross-functional Collaboration: Collaborate closely with operations, product managers, marketing, customer service, and finance teams to deliver a cohesive and superior service to brand partners. 作为大客户管理部门负责人,领导和指导大客户管理团队,建立和维护与我们重点餐饮品牌合作伙伴的关系,并通过优质的商家服务为双方带来持续增长。该职位直接汇报给 KA 团队负责人。 职位描述: 1、商务合作和谈判:领导团队与重点餐饮品牌建立共赢的战略合作关系;能够有效地与餐饮品牌的高级管理层互动,了解他们的需求,并使我们的服务与他们的战略目标一致。 2、大客户运营策略规划与执行:制定与公司业务目标和品牌合作伙伴目标一致的大客户发展策略;能够有效分配资源以支持策略达成,并为公司及合作伙伴创造最大化的收益;通过数据分析定期评估业绩表现,不断优化品牌运营策略并驱动他们在平台上获得增长和收入。 3、大客户团队管理:为大客户经理设定明确的目标和发展机会;定义并跟踪大客户经理的关键绩效指标,有效衡量团队的绩效表现并推动达成更好的结果;培养追求卓越的团队,提供有效指导,确保所有成员都有能力达成目标并超出预期。 4、跨部门协作:与运营、产品、营销、客服和财务团队紧密合作,共同为品牌合作伙伴提供优质的服务。
We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results. Responsibilities: 1. Relationship Management: Estabilish long-term relationships with out most strategic partners, including some top F&B Group and Brands in Middle East. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives. 2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer & merchants experience. Collaborate effectively with internal teams (marketing, operations, product, etc.) to allocate resources, thereby supporting growth objectives. 3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion/single brand marketing/promotional events, and achieve effective results. 4. Explore new approaches and ideas in the fields of delivery operation together with brands partners, by combining the current status of the local F&B industry with the value of online food delivery platforms. 我们急寻一位勇于求变、突破现状的战略客户经理,和GCC最Top的餐饮品牌形成持续的、长期的战略伙伴关系,以品牌业绩责任人的视角,为战略客户在Keeta上的合作和增长负责,应对连锁客户对经营管理的更高要求,并推动香港餐饮业的数字化和外卖发展。 岗位职责: 1、客户关系管理:清晰了解战略客户的组织架构和目标,能与品牌内不同KP建立长期友好的战略合作关系,能影响餐饮品牌的C-Level管理层等重要KP; 2、品牌业绩增长:能够制定符合品牌战略的平台运营策略并与客户达成一致目标;能够和内部各团队(市场、运营、产品等)有效协同,建立资源解决品牌问题,支持品牌目标达成; 3、重点项目落地:主动发起或承接新品牌拓展/单品牌营销/活动大促招商等高优重点项目,并有效达成; 4、品牌策略创新:结合本地餐饮业现状和外卖平台价值,在数字化营销、活动运营、商品运营、外卖店打造等领域探索新玩法、新思路!