蚂蚁金服Ant International-Enhanced Due Diligence (EDD) Reviewer-Malaysia

Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) • Conduct end-to-end CDD, including identification, verification, corroboration and screening; perform EDD on higher-risk customers • Communicate with customers to gather required documentation and information for CDD and EDD, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude • Review and ensure that all information and documents collected are compliant to regulatory requirements • Analyse customer profiles and transaction activities to identify suspicious patterns or activities that are not consistent with the customers’ profile; escalate red flags promptly as per internal procedures • Corroborate customer Source of Wealth (SOW) and Source of Funds (SOF) to ensure legitimacy and alignment with the customer’s profile, supported by appropriate documentation and reliable external sources • Ensure completion of customer onboarding within stipulated turnaround time and in line with Bank’s policy and procedures Others • Participate in system and process enhancement projects, User Acceptance Testing • Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc • Provide support for urgent requests, assist the team in completing ad-hoc projects • Preparation of data to track Book of Work completion and MI reporting • Drive process changes and improvement initiatives

• Monitor and analyse banking transactions and customer activities with bank systems. Identify suspicious patterns, unusual behaviour, and high-risk activities that may indicate money laundering, fraud, or other illicit activities. Review and document findings, including detailed analysis with supporting evidence. • Conduct investigations on identified suspicious transactions or activities. • Preparation/Filing of STRs to STRO, ensuring compliance with regulatory reporting obligations and timelines. • Handling of day-to-day TM alerts/matters and proactively monitor aging status of assigned TM alerts and reporting to Singapore Team. • Prepare insightful Management Information System (MIS) reports for internal and/or regulatory related reporting. • Provide guidance to junior members of the TM Team. • Provide assistance to TM Lead, as required. • Proactively identify opportunities to enhance and optimise the design of EDD rules, processes and frameworks to align with evolving business needs and regulatory expectations. • Stay abreast of the latest regulatory developments in AML/CFT and ensure our processes align with industry-leading practices and regulatory guidelines. • Proactively prepare for and navigate regulatory audits to ensure our TM framework and processes remains compliant. • Foster a collaborative approach within AML Team and other departments within the Bank. • Support AML Team in the execution of ad-hoc key AML/ CFT matters where required.

Unlike traditional bank AML environment, you would have the chance to work and experience how professional AML works in Ant Bank Hong Kong, the second largest technology based digital bank in Hong Kong and also to join the enegetic AML professional team under the market leading global financial group. Job Responsibilities: 1) Conduct Transactional Monitoring, Know-Your-Customer (KYC), Enhance Due Diligence (EDD) and/or name screening for onboarding, periodic and trigger review on bank customers / account opening applicants within the designated Service Level Agreements before escalatoin to MLRO and/or team lead, if needed. 2) Identify and conduct investigation on suspicious transactions which might relate to sanctioned individuals, money laundering or terrorist financing and prepare the investigation and/or due diligence review report on the risk associated during the end to end investigation / due diligence review process of the Bank. 3) Maintain proper AML/CFT KYC documentations and tracking logs for review and audit trial purpose. 4) Prepare documents for internal / external examination and audit review. 5) Assist the Bank's senior management, MLRO, and the team lead in their oversight and compliance with the Group and the Bank's internal policies and external regulations of Hong Kong. 6) Closely work with relevant stakeholders of the Group and the Bank on ad-hoc projects, such as without limitation, ongoing bank side AML/CFT operations control tasks, as assigned by the Bank MLRO and the team lead. 7) Provide staff training on AML/CFT related topics, policies and procedures.

This role is required to operate with a strong commercial focus ensuring alignment to the Bank’s business objectives while adhering to the Bank’s control principles at all times. The Senior KYC Specialist is required to utilise knowledge and expertise to manage and execute KYC-related activities, including onboarding, customer outreach, periodic and event trigger reviews, and provide SME support to the rest of the production team to ensure cases are completed in line with regulatory standard and the Bank’s KYC procedures. The successful candidate will join the KYC Operations team in Malaysia, reporting directly into the Operations Manager in Malaysia and KYC Operations lead in Singapore. Documentation Review • Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude • Review and ensure that all information and documents collected are good to satisfy regulatory requirements Screening • Perform screening of customer names against lists, discount and mitigate screening hits for prospective and existing customers • Conduct outreach to customers to obtain relevant information to address screening alerts Enhanced Due Diligence/Periodic Reviews/Event Driven Reviews • Perform background checks and conduct interviews with customers • Review and update KYC profiles for existing customers in accordance with the review schedule • Conduct transaction reviews to identify any abnormalities that require further investigations • Investigate and conduct trigger event reviews on existing customers, assess customer’s business and perform AML risk assessment Transaction Monitoring • Reach out to customers to obtain relevant information to address transaction monitoring alerts • Evaluate the completeness of customer’s response and clarify where required • Others • Provide ongoing SME guidance to support the production teams • Update relevant MI timely and accurately to ensure that KPI can be reported quickly and efficiently • Provide support for urgent requests, assist the team in completing ad-hoc projects • Preparation of data to track Book of Work completion and MI reporting Leadership & Teamwork • Advocate focus in customer experience at the heart of the team’s operations • Champion agile ways of working across the team • Ability to identify and break down complex problems, and work with various stakeholders in implementing optimal solutions with strategic intent • Build and maintain strong relationships with key stakeholders including AML, Risk, Business, Tech, Customer Service and Operations teams