蚂蚁金服Ant International-Business Development Manager (Lending)-Malaysia

Responsible for global merchant channel onboarding / registration operations supporting the lines of business: Antom (a leading provider of payment processing services to merchants worldwide via one-stop digital payment solutions) & Alipay+ (a suite of cross-border digital payment and digitalization technology solutions connecting global brands with mobile-savvy consumers worldwide) What you’ll do: • Work closely with stakeholders of Risk Management, Business Development, Account Manager, FI (Financial Institution) business, supporting the merchants’ registration and onboarding operations which is a very key business process before business go-live. Be the first point of contact for every merchant onboarding matter and closely work with various stakeholder teams to resolve any questions or issues from the merchant & business. • Be an internal product advocate, track product processes and contribute to the platform feedback and issues you get back from the merchants and lead the optimization on the operational product and process. • Manage all your daily operational work/projects productively within the agreed SLAs, adhere to the KYB/KYC requirements/guidelines and keep updating the best practices, leading the product and process optimization, driving better and more efficient onboarding experience. • Responsible for cross-functional collaboration with payment channel teams and risk control teams to ensure real-time onboarding requirement synchronization. Key duties include maintaining version-controlled SOP (standard operational process) documentation internally, conducting quality assurance including bi-weekly quality check/mitigation plan & daily case review. • Establish and maintain effective relationships within the all the stakeholders. • Communicate with payment channels via phone, email - where needed - to facilitate to provide a great onboarding experience from operational perspective.

We seek a visionary and dynamic Country Lead to lead our venture in Malaysia. As the Country Head, you will be responsible for spearheading the growth, development, and strategic direction of our finance platform. You will play a pivotal role in driving business development, enhancing product offerings, and ensuring efficient liquidity management. The ideal candidate will possess a strong finance, business development, and operational management background, with a passion for innovation and a keen understanding of the evolving fintech landscape. Business Development: • Identify and pursue strategic partnerships and alliances to expand the reach and capabilities • Drive business growth by exploring new market opportunities, developing innovative solutions, and fostering relationships with key stakeholders. Product Development: • Oversee the development and enhancement of product offerings, ensuring alignment with market demands and customer needs. • Lead product roadmap planning, prioritization, and execution to maintain competitiveness and drive user engagement. Liquidity Management: • Develop and implement strategies for effective liquidity management, optimizing cash flow, and minimizing risk exposure. • Monitor market trends, regulatory developments, and macroeconomic factors to proactively manage liquidity risks and enhance financial stability. Operational Excellence: • Provide leadership and direction in all operational matters, including risk management, compliance, and regulatory adherence. • Collaborate with cross-functional teams to streamline processes, improve efficiency, and drive operational excellence across the organization. Portfolio Management: • Oversee the management of portfolio, including the assessment of use cases, performance tracking, and portfolio optimization. • Implement strategies to maximize returns, mitigate risks, and ensure the long-term sustainability of the portfolio

We are seeking an experienced Head of Finance Operations to lead and manage the finance function of a licensed lending entity in Malaysia, with a strong emphasis on Islamic financing structures. You will be supporting the CEO in spearheading the growth, development, and strategic direction of our business. The ideal candidate should have at least 10 years of experience in accounting or finance, with significant experience in a leadership role. This role requires strategic thinking and communication skills, as the Head of Finance collaborates closely with senior leadership within the organisation. The candidate should be able to perform and manage the following tasks independently while possessing a passion for innovation and a keen understanding of the evolving fintech landscape: 1. Finance Operations & Controls • Oversee the day-to-day finance operations, including AP/AR, GL, bank reconciliations, treasury, and financial control. • Ensure timely and accurate preparation of financial statements in compliance with Malaysian Financial Reporting Standards (MFRS) and BNM regulatory requirements. • Lead the implementation of robust financial controls and operational processes to support business growth and compliance. 2. Islamic Finance Expertise • Ensure all finance-related practices for Islamic products comply with Shariah principles, relevant BNM guidelines (e.g., BNM’s Shariah Governance Framework), and internal Shariah committee rulings. • Collaborate with Shariah advisors and internal stakeholders to support product structuring and execution for Islamic financing (e.g., Murabahah, Tawarruq, Ijarah, etc.). • Track and report on financial performance of Islamic vs. conventional lending portfolios. 3. Strategic Finance & Business Partnering • Partner with senior leadership to provide financial insights that inform strategic and operational decision-making. • Support funding strategies, including Sukuk issuance or other Islamic financing instruments. • Assist in developing pricing models and cost structures for both conventional and Islamic lending products. 4. Regulatory, Audit & Tax • Ensure full compliance with Bank Negara Malaysia (BNM) and Securities Commission (SC) reporting obligations. • Manage external and internal audits, ensuring timely resolution of audit findings. • Oversee tax planning and compliance, including Zakat obligations where applicable. 5. Systems, Automation & Reporting • Drive automation initiatives and integration of finance systems with core banking platforms. • Design and maintain financial dashboards and MIS reports for management and investors.

1. Lead the development and implementation of strategies aimed at enhancing product operations, including but not limited to go-to-market planning, lifecycle management, and continuous improvement initiatives. 2. Collaborate closely with product managers, designers, engineers, and other stakeholders to define and refine operational requirements, identify areas for improvement, and implement solutions. 3. Develop and maintain key performance indicators (KPIs) to measure the effectiveness of product launches and ongoing operations; use data-driven insights to inform decision-making. 4. Manage the product feedback loop, gathering input from customers and internal teams to inform product roadmap adjustments and enhancements. 5. Oversee the creation and maintenance of product documentation, including user guides, FAQs, and training materials, ensuring they are up-to-date and accessible. 6. Work with sales, marketing, and support teams to ensure smooth transitions during new product introductions or updates, providing necessary training and resources. 7. Faster a culture of innovation and continuous learning within the organization, encouraging experimentation and sharing best practices across teams. 8. Stay informed on industry trends and emerging technologies, recommending adoption where appropriate to keep our offerings competitive.