蚂蚁金服Ant International-Enterprise Business Growth and Operations-Malaysia

We are seeking an experienced enterprise partnership professional with a proven track record in developing and executing go to market strategies that can help WorldFirst grow the business across the APAC regions. As a market leader of cross border payment solutions across the APAC region WorldFirst has a broad set of existing APIs and products that can connect enterprise and partners in cross-border trade industry. This is a newly created role reporting directly to the head of global business growth and operations, representing a great opportunity to make a major impact to the performance of the business in the region. • Create and execute strategy targeting the enterprise partners in the retail industry: e-marketplaces, site builders, logistics providers, digital advertising agencies etc • Sell and embed solutions including mass payout, treasury management and seller recruitment services to enterprise partners • Collaborate with internal and external stakeholders on go-to-market initiatives. Provide regular updates, reports, and insights to senior leadership, promoting transparency and alignment. • Track and monitor the performance of enterprise partners in each country, and drive insights and actions via data analytics & client interviews

We seek to hire an HR Manager – Alibaba Cloud, who will be a key member of the growing international HR team supporting Alibaba Cloud’s rapid expansion around the world. Alibaba Cloud, founded in 2009, is a global leader in cloud computing and artificial intelligence, providing services to thousands of enterprises, developers, and governments organizations in more than 200 countries and regions. Committed to the success of its customers, Alibaba Cloud provides reliable and secure cloud computing and data processing capabilities as a part of its online solutions. In January 2017, Alibaba Cloud became the official cloud services partner of the Olympics. The successful candidate will be based in Kuala Lumpur with occasional business travel. Job Description： ● Oversee the full spectrum of Human Resources functions, including Talent Acquisition, Training & Development, Employee Relations, HR projects, etc. ● Design and implement talent acquisition solutions to meet Alibaba Cloud's explosive business growth, and establish recruitment plans and effective recruitment channels to ensure that all hiring needs are delivered efficiently and accurately. ● Manage the local onboarding processes and partner with the SSC/ Staffing team to ensure seamless integration for new and relocated employees ● Ensure company HR policies, practices and programs comply with local employment laws and provide clear interpretations to employees and managers ● Organize events and activities to drive a positive culture across the teams and departments. ● Oversee the daily operations of the office and undertake other ad hoc projects as required.

1. Design and drive payment and financing solutions targeting e-commerce ecosystem participants, including e-marketplaces, site builders, logistics, advertising suppliers, etc. 2. Collaborate with Internal teams （i.e. marketing, onboarding, CRM, etc.) to produce relevant sales needed materials and tools to enable enterprise BD team globally to sell above solutions efficiently and effectively  3. Run the Centre of Excellence platform – bringing together international enterprise partnership best practices across the globe into an Enterprise Standard Operating Process and addressing international enterprise collaboration issues 4. The solutions aim to cover full value chain of those enterprise partners, including mass payout, treasury management, seller recruitment service and potentially factoring service 5. The goals of the enterprise business would be 1) to maximize the engagement with those partners to bring customers to WorldFirst seller business; 2) to generate transaction volume and revenue directly from those enterprise clients 6. Perform various administrative and operational duties to drive effectiveness. These operational tasks include but are not limited to preparation of materials for senior management, facilitate key management meetings, maintenance of target timelines of initiatives & getting updates to drive traction, draft processes & validate implementation of initiatives.

Partner Planning and Recruitment •Identify target partner segments within the region; recruit high-quality, high-growth partners and develop BP/expansion plans. Partner Growth Enablement • Support development and cultivation of localized channels to ensure regional coverage and customer prospecting. • Systematically empower partners according to their business focus—including policies, products and solutions, and personnel certification—to enhance and transform their sales and service capabilities and drive business growth. Partner Operations and Incentives • Identify and allocate opportunities; leverage partners for customer nurturing and business expansion with ongoing tracking and resource support. • Manage partner processes and resolve conflicts. • Participate in incentive policy design and feedback to safeguard partner rights. • Monitor partner satisfaction; promptly respond to reasonable partner requests and make quick decisions. Partner Collaboration Risk Management •In accordance with ecosystem collaboration policies, effectively manage ecosystem quality control, compliance, and credit risk to prevent integrity violations and other red-line behaviors, thereby enhancing business security.