蚂蚁金服蚂蚁国际-数字钱包产品经理-数字钱包
任职要求
1. 7年及以上产品相关工作/5年及以上互联网金融/支付相关行业经验,有数字钱包/银行/卡/移动支付等平台工作经验优先 2. 有较强的商业意识和支付行业产品规划经验,能够进行平台能力抽象 3. 具备较强的产品owner意识,有较好的跨团队协作能力、抗压能力和自我驱动力 4. 英文流利可作为工作语言 1. 7 years or above product related working experience/5 years working experience in Fintech/payment and related industry, digital wallet/banking/card/mobile payment related work experi…
工作职责
1. 构建贴合客户需求的钱包产品和核心支付能力,以支持全球客户包括但不限于产品规划与建设、多市场的客户市场调研、客户需求分析,抽象并设计核心钱包通用能力 2. 分析和明确用户价值和客户价值,协助客户管理长期和短期产品规划以及优先级 3. 为钱包交付及项目落地端到端负责,包括用户App端产品、后台管理等 4. 识别客户需求与基线产品的匹配程度,反哺产品升级,以确保高稳定性、性能和可靠性 5. 带领团队与客户实现钱包产品落地,助力客户钱包运营及增长,帮助客户成功 6. 负责对生态合作伙伴进行赋能,在售前阶段快速分析客户需求并产出产品方案、在交付阶段推动产品按时落地、在售后阶段快速响应客户 1. Build wallet products and core payment capabilities that meet customer needs to support global clients including but not limited to product planning and construction, cross-market research, customer demand analysis, abstract and design core wallet general capabilities 2. Analyze and define user values and customer values to assist customers to manage long-term and short-term product planning and priorities 3. Responsible for wallet project delivery and go-to-market, including user App products, backoffice management and etc 4. Identify how well customer needs match the baseline product and feed product upgrades to ensure high stability, performance and reliability 5. Lead the team and clients to achieve wallet products go-to-market and delivery, and assist client wallet operation and growth to make client succeed; 6. Responsible for empowering ecosystem partners, quickly analyze client requirements and output product solutions in the pre-sales phase, conduct the product delivery in time, and respond promptly to clients in the after-sales phase.
1. 构建贴合客户需求的钱包产品和核心支付能力,以支持全球包括但不限于产品规划与建设、多市场的客户市场调研、客户需求分析,抽象并设计核心钱包通用能力; 2. 分析和明确用户价值和客户价值,协助客户管理长期和短期产品规划以及优先级; 3. 为钱包交付及项目落地端到端负责,包括用户App端产品、后台管理等; 4. 识别客户需求与基线产品的匹配程度,反哺产品升级,以确保高稳定性、性能和可靠性; 5. 负责对生态合作伙伴进行赋能,在售前阶段快速分析客户需求并产出产品方案、在交付阶段推动产品按时落地、在售后阶段快速响应客户。 1. Build wallet products and core payment capabilities that meet customer needs to support global clients including but not limited to product planning and construction, cross-market research, customer demand analysis, abstract and design core wallet general capabilities; 2. Analyze and define user values and customer values to assist customers to manage long-term and short-term product planning and priorities; 3. Responsible for wallet project delivery and go-to-market, including user App products, backoffice management and etc. 4. Identify how well customer needs match the baseline product and feed product upgrades to ensure high stability, performance and reliability; 5. Responsible for empowering ecosystem partners, quickly analyze client requirements and output product solutions in the pre-sales phase, conduct the product delivery in time, and respond promptly to clients in the after-sales phase.
1. 构建贴合客户需求的钱包产品和核心支付能力,以支持全球客户包括但不限于产品规划与建设、多市场的客户市场调研、客户需求分析,抽象并设计核心钱包通用能力; 2. 分析和明确用户价值和客户价值,协助客户管理长期和短期产品规划以及优先级; 3. 为钱包交付及项目落地端到端负责,包括用户App端产品、后台管理等; 4. 识别客户需求与基线产品的匹配程度,反哺产品升级,以确保高稳定性、性能和可靠性; 5. 带领团队与客户实现钱包产品落地,助力客户钱包运营及增长,帮助客户成功; 6. 负责对生态合作伙伴进行赋能,在售前阶段快速分析客户需求并产出产品方案、在交付阶段推动产品按时落地、在售后阶段快速响应客户。 1. Build wallet products and core payment capabilities that meet customer needs to support global clients including but not limited to product planning and construction, cross-market research, customer demand analysis, abstract and design core wallet general capabilities; 2. Analyze and define user values and customer values to assist customers to manage long-term and short-term product planning and priorities; 3. Responsible for wallet project delivery and go-to-market, including user App products, backoffice management and etc. 4. Identify how well customer needs match the baseline product and feed product upgrades to ensure high stability, performance and reliability; 5. Lead the team and clients to achieve wallet products go-to-market and delivery, and assist client wallet operation and growth to make client succeed; 6. Responsible for empowering ecosystem partners, quickly analyze client requirements and output product solutions in the pre-sales phase, conduct the product delivery in time, and respond promptly to clients in the after-sales phase.
1、负责海外数字钱包产品的用户规模与交易规模增长,支持海外生态业务和全球用户; 2、了解用户风俗习惯、竞争格局、合规要求,洞悉市场情况、消费者痛点、差异化竞争,在不同市场通过调研分析,确立数字钱包可落地的价值主张和商业战略; 3、根据用户价值和商业价值,结合用户场景扩展、营销等方面完成数字钱包增长规划,管理优先级并主导对应产品能力的实施落地; 4、对数字钱包增长相关产品生命周期端到端负责,包括产品规划、产品设计、开发、测试,上线和运营,关注用户体验、增长ROI、后台管理能力、风控与反洗钱能力集成、数据效果分析等; 5、通过用户反馈、实地调研、关键指标分析等维度来负责产品整体运营,不断提升用户体验,提升获客和留存;识别市场的洞见和趋势,以迭代产品竞争力; 6、与多个跨职能团队合作,有效地管理跨多个市场的干系人,不断优化产品需求迭代流程,提高交付效能。
1. 产品战略与规划 制定巴西本地电子钱包的整体产品发展战略和路线图,确保与公司整体业务目标保持一致。 关注市场趋势、竞争动态和用户需求,持续优化产品定位和功能规划。 规划电子钱包在用户体验、账户管理、支付交易链路等前端和中后台产品发展路线。 2. 团队管理与领导 管理并指导产品经理团队,明确团队目标、分工与职责。 培养团队成员的专业能力,激励团队达成业务目标并推动创新。 建立高效的跨部门协作机制,与技术、运营、风控、合规、市场等团队紧密合作,确保产品从需求到上线的顺利交付。 3. 产品设计与优化 深入理解巴西市场用户支付习惯,设计本地化电子钱包功能(如PIX、分期付款、数字钱包等)。 推动账户管理、会员体系等中后台系统的持续优化,确保产品的高效性和可扩展性。 优化支付链路,提升交易成功率,降低支付成本,保障系统的安全性与稳定性。 4. 数据驱动决策 通过数据分析驱动产品迭代,监控核心指标(如交易成功率、延迟、异常率等),及时发现并解决问题。 制定数据化产品管理目标,确保产品运营效率与用户体验的持续提升。 5. 合规与风控 负责确保产品符合巴西本地的监管要求。 * 与风控和合规团队协作,设计合理的风控策略和平衡用户体验与风险管理的机制。