蚂蚁金服OceanBase-Customer Success Director-OceanBase

工作描述

Qualifications
● Experience:
  ○ 8+ years of experience in Customer Success, Account Management, or Technical Sales/Consulting in the enterprise software or database space.
  ○ Proven track record in managing and growing high-value (ARR/ACV) enterprise accounts.
  ○ Demonstrated success in navigating complex organizational structures to drive cross-departmental adoption.
  ○ Ability to grasp the "big picture" of a customer’s technology stack (e.g., legacy migrations, cloud transformation, real-time analytics) and align it with OceanBase’s roadmap.
  ○ Able to lead a technical deep-dive into distributed database systemn as well as presenting a business case for operational cost savings and faster product delivery cycles."
● Communication & Leadership:
  ○ Exceptional Proficiency in English (Written and Verbal): Ability to lead high-level technical/business negotiations, facilitate executive meetings, and craft compelling strategic proposals.
  ○ Strong abil…