蚂蚁金服蚂蚁国际-Antom AI Product Manager-全球产品
任职要求
1. 本科及以上学历，计算机、人工智能、商科或相关专业，5 年以上产品经理经验，有完整的产品从 0 到 1 及规模化经验，有支付/金融背景优先； 2. 具备 AI 产品或项目经验，熟悉大模型、Agent、RAG、知识图谱等技术应用，有 AI 驱动产品成功案例者优先； 3. 优秀的逻辑思维能力、数据分析能力和用户洞察力，能够通过数据驱动产品持续优化，建立渗透率、成功率等核心指标体系； 4. 英文流利，可作为工作语言进行书面和口头沟通，具备全球化视野和跨境业务经验者优先； 5. 有支付行业、SaaS 产品、B2B 产品或商户运营相关经验者优先，熟悉支付成功率优化、拒付抗辩、风控策略等领域者优先； 6. 对 AI 提效有热情，有运用 AI 工具优化工作流程、沉淀方法论并推动团队提效经验者优先； 1. Bachelor's degree or above in Computer Science, AI, Business, or related fields. 5+ years of product management experience with proven track record of building products from 0 to 1 and scaling; Candidates with experience in payment or fintech industry are preferred. 2. Hands-on AI product or project experience, familiar with LLM, Agent, RAG, Knowledge Graph and related technologies. Candidates with successful AI-driven produc…
工作职责
1. 负责 Antom Copilot 产品的整体规划与落地，面向全球商户提供智能 AI Agent 服务，覆盖商户入驻、集成、运维、运营、风控、支付成功率优化等全生命周期场景，帮助商户实现业务增长与运营效率提升； 2. 打造多领域专家 AI Agent 能力，整合调用各領域专业能力，高效响应并解决商户复杂问题，通过主动渗透和智能服务实现 Copilot 门户全场景覆盖，基于数据持续运营提升用户渗透率； 3. 建设统一支付大模型，基于支付数据进行模型训练，实现支付方式智能推荐、抗辩策略升级、风险报告分析等能力，持续提升支付成功率和拒付抗辩成功率等关键指标； 4. 构建 Agent 自我学习进化和拟人化能力，包括知识库自动化获取、问题识别准确性优化、用户行为习惯记忆与主动提醒等，打造极致的商户自助服务体验； 5. 探索 AI 在产品经理工作场景中的应用，沉淀方法论与最佳实践，推动 AI 提效工具在团队内的落地与推广，提升整体产研效率； 6. 与算法、工程、设计、业务、运营等团队紧密协作，推动产品高质量交付，协同海外团队完成产品本地化，确保产品满足全球市场需求； 1. Own the overall planning and execution of Antom Copilot product, providing intelligent AI Agent services to global merchants, covering the entire merchant lifecycle including onboarding, integration, operations, risk management, and payment success rate optimization, helping merchants achieve business growth and operational efficiency; 2. Build multi-domain expert AI Agent capabilities, integrate and leverage cross-functional expertise to efficiently respond to and resolve complex merchant queries, achieve full scenario coverage of Copilot portal through proactive penetration and intelligent services, and continuously improve user penetration rate through data-driven operations; 3. Build unified payment large language model, conduct model training based on payment data, enable capabilities such as intelligent payment method recommendation, chargeback strategy upgrade, risk report analysis, continuously improve payment success rate and chargeback dispute success rate; 4. Build Agent self-learning evolution and anthropomorphic capabilities, including automated knowledge base acquisition, problem identification accuracy optimization, user behavior habit memory and proactive reminders, creating an exceptional merchant self-service experience; 5. Explore AI applications in product management workflows, establish methodologies and best practices, drive AI-powered efficiency tools adoption across the team to enhance overall product and R&D efficiency; 6. Collaborate closely with algorithm, engineering, design, business, and operations teams to deliver high-quality products, work with overseas teams on product localization, ensure the product meets global market needs;
We are seeking a visionary and execution-driven AI Payment Industry BD & Solution Expert to spearhead our payment infrastructure initiatives within the Alibaba ecosystem. In this pivotal role, you will serve as the primary bridge between our payment capabilities and Alibaba Group’s AI-focused merchants (including Alibaba Cloud, ATH, and emerging AI-native businesses). You will not only drive business development for overseas payment acquiring but also architect next-generation payment solutions tailored specifically for the unique commercial models of AI applications. If you possess a rare combination of AI application domain expertise, payment product architecture experience, and strategic BD acumen, this is your opportunity to define how the world pays for AI. Key Responsibilities： 1. Strategic BD & Ecosystem Engagement ● Serve as the dedicated payment liaison for Alibaba Group’s AI merchant portfolio, including Alibaba Cloud, ATH, and internal/external AI incubation projects. ● Proactively identify, evaluate, and secure overseas payment acquiring cooperation opportunities with AI merchants expanding into global markets. ● Manage end-to-end client communication cycles, from initial requirement discovery and technical feasibility assessment to contract negotiation and solution landing. ● Build and maintain deep relationships with key stakeholders across Alibaba’s AI business units to ensure alignment between their product roadmaps and our payment capabilities. 2. AI-Native Payment Solution Design ● Lead the design and iteration of bespoke payment solutions addressing the specific monetization challenges of AI businesses, including but not limited to: ● Subscription & Recurring Billing: Flexible subscription management and dunning strategies for SaaS/API-based AI services. ● Cyclical & Usage-Based Deductions: Metered billing engines supporting token-based, compute-based, or outcome-based pricing models. ● Agent Payments: Secure, autonomous payment protocols enabling AI Agents to execute transactions on behalf of users with proper authorization and risk controls. ● AI Marketing & Growth Tools: Integrated payment-linked promotional mechanisms (e.g., trial credits, usage bonuses, referral incentives) to accelerate AI product adoption. ● Translate complex AI business scenarios into actionable payment product requirements, collaborating closely with product, engineering, and compliance teams. 3. Market Intelligence & Product Innovation ● Continuously monitor global AI industry trends, emerging AI business models, and competitor payment offerings to inform solution evolution. ● Act as the internal "Voice of the AI Customer," advocating for platform-level payment capability upgrades that serve the broader AI merchant base. ● Develop standardized solution playbooks and integration documentation to reduce onboarding friction for future AI clients.
1、市场洞察与需求分析：持续跟踪AI各细分赛道趋势，深度洞察AI商户的业务模式，以及跨境支付需求及痛点，将一线洞察转化为产品需求，驱动解决方案敏捷迭代； 2、市场拓展与商机转化：独立负责AI企业及生态伙伴的全链路拓展，并协同内外部团队与资源，共同推进项目落地与交付管控，确保达成团队目标； 3、品牌打造与团队赋能：主导AI行业标杆案例打造，参与制定AI行业白皮书，沉淀可复用的策略与打法，助力团队实现在AI行业的规模化增长。
为应对日益复杂的金融欺诈手段和动态变化的信用风险环境，我们正在全面推进风险管理智能化升级。现诚邀一位具备前沿AI技术视野与实战能力的 AI创新算法专家 加入我们的核心团队，主导基于大语言模型（LLM）、多模态大模型等新一代人工智能技术的风险链路重构项目。 你将作为AI技术创新的引领者，推动从传统规则驱动向“感知-推理-决策”一体化智能风控体系的演进，构建覆盖贷前、贷中、贷后及支付全链路的下一代智能风控架构，显著提升风险识别精度、响应速度与自动化水平。 主要职责 1，主导AI驱动的风险链路重构项目：设计并落地基于LLM与多模态大模型（文本、图像、音频、行为序列等）的端到端风险识别系统，重构现有反欺诈、信用评估与支付风控流程。 2，构建智能风险理解引擎：利用大模型对非结构化数据（如客户沟通记录、社交信息、交易描述、证件图像、视频认证等）进行深度语义理解与关联分析，挖掘潜在风险信号。 3，开发自适应风险推理框架：结合知识图谱、因果推断与大模型的推理能力，实现对复杂欺诈模式（如团伙欺诈、身份冒用、场景伪装）的自动归因与可解释性输出。 4，探索多模态融合建模：整合文本、图像、生物特征、设备指纹、行为时序等多源异构数据，构建统一表征空间，提升高隐蔽性风险的检出率。 5，推动AI能力产品化与工程落地：与工程、数据平台及业务团队协作，完成模型部署、A/B测试、性能监控与持续迭代，确保在高并发、低延迟场景下的稳定运行。 6，跟踪前沿技术动态：持续关注大模型、Agent智能体、RAG、Prompt Engineering、小样本学习等技术在金融风控中的应用进展，推动技术预研与创新试点。 7，建立AI风控伦理与合规框架：确保模型设计符合数据隐私、公平性与监管要求，规避偏见与滥用风险。
Job Overview 我们正在寻找一位兼具产品内容能力 + GTM 能力 + 增长结果导向 的内容营销负责人，面向全球商户（CN/US为主）与合作伙伴，把复杂的产品能力与行业方案，转译为面向商户的清晰价值叙事与可规模化内容资产，驱动线索获取与转化提升，并对结果指标负责。 在全球数字化与跨境经营加速的时代，蚂蚁国际Antom 致力于为全球商户提供一站式支付与收单能力，覆盖 200+ 市场、300+ 支付方式、100+ 币种，并提供行业级风控与反欺诈能力，助力全球品牌高效拓展海外业务与增长确定性。 Key Responsibilities ● 产品内容体系搭建（1-10）：沉淀 Antom 的核心产品叙事与信息架构（价值主张、差异化、证据链、FAQ），统一对外表达口径，形成可复用的内容框架（web/销售物料/媒体/活动均可复用）。 ● Product GTM（产品上市与增长协同）：与产品、销售/BD、区域营销、SEM/SEO增长团队协作，制定并落地 GTM 内容计划（launch messaging、落地页、关键素材包、节奏与渠道），对线索产出与转化效率负责。 ● 行业解决方案包装（Solution Marketing）：围绕重点行业/场景输出解决方案资产：行业页、解决方案 one-pager、案例故事、对比页、演示脚本等，让“复杂能力”变成“可理解、可购买”的方案。 ● 增长内容生产与分发：建立内容运营机制（选题策略、内容日历、制作流程、质量标准），驱动网站/搜索/活动/社媒/EDM 等渠道协同；为投放与增长提供高转化内容与落地页支持。 ● 数据复盘与迭代：搭建内容 KPI 与看板（曝光、点击、转化、MQL/SQL等），用数据驱动内容迭代与资源投入优先级。