沐瞳[Publishing Center] Esports Operations Manager
任职要求
1. Bachelor's degree in Sports Management, Business Administration, Marketing, or a related field, or equivalent practical experience. 2. 3+ years of experience in esports operations, tournament organization, or live event management. 3. Proven ability in project management, handling multiple priorities simultaneously. 4. Strong understanding of the esports ecosystem, particularly Mobile Legends: Bang Bang (MLBB), and current industry trends. 5. Excellent leadership, communication, and interpersonal skills. 6. Proficiency in data analysis and using insights for improvement. 7. Flexibility to work evenings, weekends, and holidays as required by event schedules. 8. Fluency in English and Filipino. 9. Familiarity with the Philippine esports market is a strong advantage.
工作职责
Overview: We're looking for an experienced and highly organized Esports Operations Manager to lead the seamless execution of our league operations, tournament management, team and player coordination, community engagement, and third-party tournament partnerships. The ideal candidate will be a strong leader with a deep understanding of the esports ecosystem and the ability to manage multiple complex moving parts in a dynamic, fast-paced environment. What You'll Do: League Operations - Craft and manage comprehensive match schedules, league formats, and operational timelines. - Ensure strict adherence to league rules and competitive integrity across all participants. - Oversee game data tracking, results processing, and rule enforcement. On-Ground Operations - Plan and execute the entire match day tournament flow, coordinating with all departments for a smooth event. - Manage and test tournament devices throughout the season to meet tournament and sponsor requirements. - Develop and implement referee standards and training programs in coordination with vendors. - Formulate and refine Standard Operating Procedures (SOPs) for on-ground operations to drive continuous learning and improvement. Tournament Operations - Develop, revise, and enhance tournament rulebooks based on product, team, player, and stakeholder requirements. - Create and deconflict the esports calendar and tournament match-ups by coordinating with internal and external stakeholders. - Formulate, revise, and enhance tournament formats and brackets. - Execute roster lock procedures throughout the season, including submission collection, application review, and data management, ensuring compliance with league requirements for registrations, transfers, and roster changes. - Manage prize pool setting, calculation, and distribution for MPL ID and MDL ID. - Coordinate with broadcast, production, and marketing teams for comprehensive tournament coverage. - Handle all logistics, including match flow, registration, seeding, and results processing. - Plan and execute both online and offline tournaments. Team & Player Management - Plan and host regular manager meetings with MPL and MDL teams throughout the season. - Act as the primary liaison, effectively handling and delivering requests between teams and the league to achieve mutually beneficial outcomes. - Plan and execute comprehensive team hospitality throughout the season. - Monitor, collect, and analyze relevant news and information about gaming and esports in the Philippine market. - Plan and execute initiatives for teams' performance enhancement, including data service, new player scouting, and coach training. - Manage all female MLBB teams within the Philippine market in collaboration with official female esports partners. - Plan and execute player hospitality initiatives throughout the season (e.g., birthdays). - Plan and execute programs for player education, cultivation, and development. - Provide operational support to ensure teams comply with tournament and league requirements. - Monitor team needs and escalate concerns to relevant departments as required. Community Engagement - Collaborate with the Community Manager to oversee and manage the MPL and MDL communities. - Develop and implement fan engagement initiatives to strengthen grassroots and community involvement. - Coordinate community-led tournaments, activations, and campaigns. - Track community sentiment and feedback to inform future engagement strategies. Third-Party Tournament Operations - Evaluate and manage external tournament organizers to ensure alignment with our brand and game standards. - Provide access to necessary tools, resources, and operational guidance for quality execution. - Serve as the key point of contact for third-party collaborations and activations.
Responsibilities: 1. Planning and execution of the match day tournament flow and coordinate with all departments to ensure the smoothness of the event. 2. Be responsible for the testing and management of the tournament device throughout the season to ensure the requirement of tournaments and sponsors for devices are well accommodated. 3. Be responsible for the standard formulation and training of referees by coordinating with vendor. 4. Be responsible for the formulation of the SOPs for on-ground operation for learning and improvement. 5. Be responsible for the formulation, revision and enhancement of the tournament rulebook based on the requirement of the product, teams, players, and related stakeholders. 6. Be responsible for the formulation of esports calendar and tournament match-ups and coordinate with stakeholders from both internal and external to deconflict. 7. Be responsible for the formulation, revision and enhancement of the tournament format and bracket. 8. Execution of the roster lock throughout the season, including submission collection, application review, and data collection. Ensure all registrations, transfers, changes of rosters follow the league's requirement. 9. Execution of the prize pool setting, calculation and distribution for MPL MY and MAL MY. 10. Be responsible for the planning and hosting of the manager meeting with MPL and MAL teams throughout the season. 11. Be responsible for handling the request between teams and the league. Ensure the requests are precisely delivered and end results are well achieved from both ends. 12. Be responsible for the planning and execution of the teams' hospitality throughout the season. 13. Be responsible for the monitoring, collection and analysis of related news and information's about gaming and esports in the Malaysia market. 14. Be responsible for the planning and execution for the teams' performance enhancement, including but not limited to data service, new players scouting, players training, and coach training, etc. 15. Be responsible for the management of all female MLBB teams within the Malaysia market together with the official female esports partner. 16. Be responsible for the oversight of player management, to plan and lead player management related matters including but not limited to players education and development. 17. Participating in and supporting the league in preparation for Franchising
Objective: The Production & Logistics Manager will lead and manage all aspects of post-booking stage of event planning and execution. This includes coordinating all event with vendor/agency related services including event management, logistic operations, set-up, equipment service, and production logistics. Additionally, the Production & Logistic Manager is responsible for gathering and disseminating all event-related information to various departments throughout the arena including facilities, production, and broadcast production related systems. Core Responsibilities: - Lead and manage the event operations by vendor/agency, including game-day and non-game day related event setups and activities. - Maintain and develop relationships with a wide variety of vendors and suppliers. - Coordinate the relationship and productivity of Stagehands, rigging, and other labor contractors. - Work with various arena and team departments to meet event staffing and production needs. - Assist in planning and executing event-related expenses and budgets. - Coordinate floor plans for events based on building safety code. Secure proper permits for events. Ensure compliance with all applicable fire, building, and safety codes. - Prepare supporting documentation including event notes, expense estimates, and post notes. - Manage the department budget, including Operating, Maintenance, and Capital Projects as related to production services. - Monitor stagehands, riggers, and other event-related contract event personnel. - Maintain and develop relationships with event support vendors and rental houses that provide services for event-related activities. - Execute Production Meetings with various arena and tenant departments to ensure accurate and timely delivery of event information. - Manage arena-related broadcast, production, and technical setup aspects.
1. Lead the planning and development of the annual esports tournament calendar for Indonesia region, including core tasks such as formulating competition rules, coordinating tournament schedules, and designing processes to establish a robust tournament ecosystem. 2. Oversee on-site execution(Operation and Referee) of tournament projects to ensure fair, orderly, and efficient delivery of both online and offline events, encompassing key aspects like managing offline tournament workflows, overseeing professional refereeing, and coordinating cross-departmental collaboration. 3. Manage the systematic operation and development of professional teams and players. Leverage internal and external promotional resources to lead the creation of star team and player IPs, enhancing their industry influence and public recognition. 4. Oversee the operation, management, and cultivation of esports KOLs. Integrate promotional resources to build structured development pathways, supporting the growth of high-quality esports KOLs and continuously boosting overall tournament exposure and viewership metrics.
Responsibilities - Work with the Overseas Public Relations Lead, international stakeholders, and third-party vendors/partners to develop and execute PR campaigns to support business-centric objectives for MOONTON Games and its products in Overseas regions (i.e., global sans China). These comprise Corporate Reputation (e.g., thought leadership, government relations), Publishing (e.g., live operations, product launches), and Esports (e.g., owned and third-party tournaments). - Own and lead Public Relations strategy and execution in Malaysia, ensuring consistent, culturally resonant narratives that support MOONTON Games' Corporate, Publishing, and Esports efforts in the market. - Foster collaborative relationships across internal teams to effectively communicate MOONTON Games' corporate, brand, and product narratives to external audiences spanning B2C, B2B, and B2G audience segments. - Cultivate meaningful relationships with media, KOLs, and industry stakeholders in key markets, spanning mainstream and trades (primarily in esports, gaming, sports, lifestyle, and technology), across traditional and digital formats. - Manage issues and crises effectively by employing proactive measures and responsive action in line with internal protocols, alongside being a trusted voice for communications counsel for internal decision-makers. - Develop public relations materials and content, including press releases, briefing documents, strategic messaging etc., with a strong focus on storytelling. - Operate data and data management tools to inform strategy, monitor external sentiment, evaluate PR results, and quantify impact.