美团项目集经理Program manager

任职要求

1.本科及以上学历，项目管理、工商管理或相关领域。
2.3年以上项目管理或项目集管理经验，对服务运营有深入理解。
3.出色的领导力和团队协作能力，能够高效管理跨职能团队。
4.熟练使用项目管理…

工作职责

1.业务对接：作为业务团队与服务团队之间的主要联系人，确保目标对齐并促进高效沟通，并对服务团队的交付成果负责。
2.资源协调：
1）协调跨团队资源，解决项目集执行中的问题与障碍。
2）协调服务团队资源（如质检、培训、交付和流程管理），确保运营顺畅。
3）推动服务职能的流程优化和标准化，提升整体效率与效果。
3.项目集管理：
1）制定并执行项目集计划，确保各项目目标与业务战略一致。
2）管理项目集预算、资源分配和优先级，确保资源高效利用。
3）监控项目集进展，识别风险并制定应对策略，确保项目集目标达成。

1.Business Alignment:Act as the primary liaison between the business team and service teams, ensuring goal alignment and facilitating efficient communication, while taking responsibility for the delivery outcomes of the service teams.
2.Resource Coordination:
1）Coordinate cross-team resources to resolve issues and obstacles during program execution.
2）Allocate resources within the service teams (e.g., quality assurance, training, delivery, and process management) to ensure smooth operations.
3）Drive process optimization and standardization across service functions to enhance overall efficiency and effectiveness.
3.Program Management:
1）Develop and execute program plans, ensuring alignment of project goals with business strategy.
2）Manage program budgets, resource allocation, and priorities to ensure efficient resource utilization.
3）Monitor program progress, identify risks, and develop mitigation strategies to ensure the achievement of program objectives.