美团Sales Operation Manager (SAKA)

1. Sales Target Management: Break down the SA and KA team's（Strategic Accounts and Key Accounts）business objectives and identify key sales indicators that impact the team's ability to achieve these targets. Establish a target management system and utilize efficient data tools and organizational methods to manage the SA and KA team’s daily, weekly, and monthly sales goals. 2. Sales strategy development: Develop a sales strategy by identifying growth opportunities through analysis and prospecting, and create a clear execution path. 3. Project Management: By utilizing project management, ensure the successful implementation of key business goals and strategies. Analyze and assess the feasibility and risks associated with the SA and KA team's objectives. Mobilize resources from the strategy, product, and operations teams to effectively support the SA and KA team in achieving its business goals. 4. Efficiency Optimization: Understand the whole BD process and operation pain points of the SA and KA team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's efficiency. Promote the optimization of product capabilities on the merchant side to help merchants improve efficiency in online operations. 1. 销售目标管理：对SA和KA团队业务目标进行拆解，梳理并定义影响销售团队达成目标的关键销售指标，建立目标管理指标体系，通过高效的数据工具和组织机制管理SA和KA团队日/周/月维度销售目标。 2.制定销售策略：通过经营分析及探查，识别业务增长机会，制定销售策略及前线执行路径。 3.项目管理：以项目管理方式，保障业务关键目标及策略可有效落地执行，分析并敏捷判断SA和KA团队目标达成的可行性及风险，充分调动策略、产品、OB团队资源，驱动SA和KA团队达成业务目标。 4.效率优化：了解SA和KA团队BD“找约谈签上运”全流程和作业痛点，推动产研团队搭建销售工具，建立标准化运营流程，提高团队运营效率。推动商家端产品能力优化，帮助商家线上运营提效。

Key Responsibilities include, but are not limited to: • Partner with the AGL Sales Managers in building the sales team level sales tactics, goals and mechanisms • Lead the Rhythm of Business for support sales team have a deep understanding of business metrics to provide recommendations and guidance to the managers • Develop a robust metrics to monitor the performance and execute on initiative to drive efficiency improvement • Assist Sales Managers in forecasting, pipeline management and reviews • Generate ad hoc and monthly recurring analyses for goal tracking and operational performance

1.销售流程优化：熟悉SMB品牌团队BD“找约谈签上运”全流程和作业痛点，建立标准化运营流程，提高团队运营效率； 2.销售工具建设：识别制约销售人效提升的关键点，推动产研团队搭建销售工具并落地应用； 3.商家工具建设：识别商家需求和痛点，推动商家端产品能力优化，帮助商家线上运营提效； 4.项目管理：以项目管理方式，保障关键业务流程和产品能力可有效落地执行，充分调动策略、产品、OB团队资源，驱动SMB品牌团队达成业务目标。 Job Responsibilities - We'll trust you to: 1. Sales Process Optimization: Understand the whole BD process and operation pain points of the SMB team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's operational efficiency. 2. Sales Tool Development: Identify key points that constrain sales productivity improvement, and drive the product and research teams to develop and implement sales tools. 3. Merchant Tool Development: Identify merchant needs and pain points, and promote optimization of merchant-side product capabilities to enhance online operational efficiency for merchants. 4. Project Management: Utilize project management to ensure the successful implementation of key business goals and strategies. Mobilize resources from the strategy, product, and operations teams to effectively support the SMB team in achieving its business goals.

1.负责制定并执行拉美地区业务培训运营策略，基于不同角色（BD、大客户经理、BD管理者、运营、支持），定义不同阶段需要的知识和技能，并通过培训有效提升员工胜任度及满意度，为培训效果负责，确保团队目标的达成； 2.负责建立和优化业务培训体系，持续提升团队专业能力和执行力； 3.协调各部门合作，确保培训项目的顺利实施和效果评估； 4.研究行业成熟培训体系，不断优化培训内容和方法，提高团队竞争力。 What You'll Do: 1.Responsible for developing and implementing business training and operation strategies for Brazil, defining the knowledge and skills required at different stages based on various roles (BD, Key Account Manager, BD Manager, Operations, Support). Enhance employee competence and satisfaction through training and be accountable for training effectiveness, ensuring the achievement of team goals. 2.Establish and optimize the business training system to continuously enhance the team's professional capabilities and execution power. 3.Coordinate collaboration among various departments to ensure the smooth implementation and evaluation of training programs. 4.Research mature training systems in the industry and continuously optimize training content and methods to improve team competitiveness.